All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud
JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.
About the Team:
As JumpCloud continues its rapid international growth, we are seeking a strategic leader to serve as the Director of Engineering, Cloud Platform. This is a critical high impact role where you will own the vision and execution of our global infrastructure and developer experience.
You will lead an organization of managers and Principal-level individual contributors, driving the strategy for our next-generation platform. Your mandate is to enable faster, higher quality, and more cost-efficient software delivery across the entire engineering organization.
What you’ll be doing:
Spearhead the strategic roadmap for global infrastructure, IDP adoption, and regional expansion.
Cultivate a world-class engineering organization, mentoring senior leaders to foster technical excellence and professional growth.
Direct the cloud financial strategy, optimizing unit economics and driving cost predictability via advanced governance.
Instill operational excellence by eliminating toil through strategic automation and AI-driven workflows.
Drive developer velocity by implementing practices and strategies that drastically reduce change lead time.
Orchestrate stack modernization to eliminate technical debt.
We’re looking for:
15+ years of engineering experience, with 4+ years at the Director level or equivalent, managing managers and overseeing organizations of 20+ engineers.
Proven track record leading large-scale cloud operations (AWS or GCP) in a distributed, microservices or cell-based environment.
Demonstrated success in managing significant cloud budgets and driving cost-efficiency programs without sacrificing availability.
Ability to define long-term architectural visions (e.g., moving from monolith to decoupled services) and the leadership skills to rally the organization behind them.
You treat the Platform as a Product and focus on "Customer Satisfaction"
Familiarity with measuring success through metrics like DORA, Developer Satisfaction Scores, or service adoption rates.
Experience acting as an executive escalation point for major incidents, bringing calm and structured problem-solving to high-pressure situations.
Preferred Qualifications:
Experience with multi-cloud strategies and global region build-outs.
Background in modernizing legacy infrastructure (e.g., migrating to Kubernetes, adopting OpenTofu/Terraform).
Experience with high-scale networking, traffic engineering, or edge computing strategies.
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Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
You must be located in and authorized to work in the country noted in the job description to be considered for this role.
Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.
Language:
JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"
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