About Sprinter Health
Sprinter Health is an innovative healthcare startup dedicated to providing high-quality, in-home and virtual care across the country. We employ a multidisciplinary team of clinicians, technologists and operators and is backed by investors including a16z, General Catalyst, GV, and Accel that have backed companies like Devoted Health, Livongo, Benchling, Stripe, Ramp, Airbnb, Lyft, Instagram, and Databricks. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients.
Position Overview
The Director of Clinical Quality and Training will play a critical leadership role in ensuring the highest standards of clinical care delivery across Sprinter Health's clinical workforce. This position will oversee all aspects of clinical quality assurance, develop and implement comprehensive training programs, and ensure compliance with regulatory requirements and HEDIS quality measures. The ideal candidate will combine clinical expertise with operational excellence to scale quality care delivery as we expand our in-home preventive care services. This is a remote role, but will require 25% of travel.
Clinical Quality Management
Design, implement, and oversee comprehensive clinical quality assurance programs for in-home care delivery
Establish and monitor key performance indicators (KPIs) and quality metrics for clinical services
Ensure compliance with HEDIS quality measures and support health plan partners in achieving quality targets
Lead root cause analysis and corrective action planning for quality incidents
Develop and maintain clinical protocols, standard operating procedures, and best practices
Collaborate with the Chief Medical Officer and clinical leadership on quality improvement initiatives
Oversee patient safety programs and incident reporting systems
Training and Development
Design and implement comprehensive onboarding and continuing education programs for all clinical team members
Develop competency assessment frameworks and ensure all clinicians meet performance standards
Oversee the creation of engaging training materials, protocols, and resources for both technical and soft skills
Lead train-the-trainer programs to build internal training capacity across regions
Evaluate training effectiveness through assessments, audits, and performance data
Partner with People/HR teams and clinical leadership on clinical workforce development initiatives
Stay current on best practices in adult learning and clinical education
Quality Oversight
Build and maintain a robust quality assurance and initiatives program with clear KPIs and reporting
Ensure all clinical operations comply with state and federal regulations, including OSHA, CLIA, and HIPAA
Maintain relationships with relevant regulatory bodies and manage audit processes
Partner closely with credentialing and compliance officer to ensure adherence to scope of practice requirements across different states
Cross-Functional Leadership
Partner with Operations, Product, and Technology teams to optimize clinical workflows
Collaborate with Customer Success teams to address partner needs around quality and training
Work with Data and Analytics teams to leverage insights for quality improvement
Support Business Development efforts with clinical expertise and quality metrics
Serve as clinical quality subject matter expert for internal and external stakeholders
Team Leadership
Responsible for performance of quality and training teams
Build and manage a high-performing clinical quality and training team
Foster a culture of continuous improvement, learning, and clinical excellence
Provide mentorship and professional development opportunities for team members
Establish clear goals, metrics, and accountability frameworks
Required Qulifications
Clinical degree (RN, PA, NP, or MD/DO) with active licensure
7+ years of progressive clinical experience, including 3+ years in quality management or training leadership
Deep understanding of clinical quality standards, patient safety principles, and regulatory requirements
Proven experience developing and scaling training programs for clinical staff
Strong knowledge of HEDIS measures, value-based care, and quality improvement methodologies
Experience in home health, mobile health, or similar non-traditional care settings
Excellent leadership, communication, and stakeholder management skills
Ability to work in a fast-paced, high-growth startup environment
Proficiency with quality management systems and learning management platforms
Preferred Qualifications
Master's degree in Nursing, Healthcare Administration, Public Health, or related field(Preferred) Clinical quality certifications (CPHQ, CPPS, or similar)
Background in clinical training and quality improvement
Experience supporting Medicaid or Medicare Advantage quality programs
Familiarity with care gap closure and preventive care initiatives
Track record of success in a technology-enabled healthcare company
Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference in the lives of people, apply today!
Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers.
If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com.
