Drive international growth by leading strategic projects, analyzing market trends, and collaborating across teams to enhance the customer journey for global markets.
About Toast:
Toast is driven by building a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love.
About this roll* (Responsibilities):
Toast International is one of Toast’s big bets as we aim to continue to expand our footprint across key markets. Currently operating in Canada, UK and Ireland where we have made strong progress and been able to triple the business consistently and have ambitious plans for further expansions, positioning International as a critical growth engine for Toast's future. As the Director of International Operations, you will partner with cross-functional leaders to execute on our go-to-market strategy to continue to drive growth and efficiency within established Horizon 1 and 2 markets.
Reporting to the Vice President of International, this candidate will analyze our current market opportunities, build & present financial models, and work with teams across the company – from Sales, to Onboarding, to Customer Care and more – to specialize the customer journey for international customers, helping to turn Toast into a global company.
Key responsibilities:
Do you have the right ingredients*? (Requirements):
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-HYBRID
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Toast builds an all-in-one platform specifically designed for restaurants, integrating tableside and online ordering with labor management tools. Our technology empowers food service businesses to thrive in the digital age, enhancing operations, increasing sales, and improving employee satisfaction. With insights from the restaurant industry, we deliver an intuitive solution that allows owners to focus on what they love most: their business.
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