Director, Field Reimbursement (East Coast Region)

Axsome Therapeutics, Inc. is a biopharmaceutical company developing and delivering novel therapies for the management of central nervous system (CNS) disorders. The Axsome team is a lean, dynamic group of individuals committed to addressing unmet needs for patients with CNS disorders. Axsome is based in New York City.

About This Role:

Axsome Therapeutics is seeking a Director, Field Reimbursement to successfully hire and lead a newly created team of Field Reimbursement Managers (FRM). The Director, Field Reimbursement will partner with internal and external stakeholders to remove access barriers, provide pull-through and issue resolution. Upon hiring the FRM team, this individual will be responsible for the supervision and leadership of the FRM team. This role will report to the Sr. Director, Field Access. 

This is a cross-functional front-line leader role that will focus on the launch of our new Migraine medication. The position is field-based that covers the East Coast Region, and will require extensive air travel to develop the FRM team and further internal and external relationships.   

Job Responsibilities and Duties include, but are not limited to, the following: 

• Hire and lead FRM Region which includes driving results, coaching, developing team members, and managing performance 
• Attract, develop, empower, and retain people by rewarding and recognizing performance using innovative approaches to recognition and minimize attrition 
• Develop and implement regional, territory, and account business plans utilizing the right balance of live/virtual interactions and the prioritization of efforts by the FRM team 
• Effectively plan, lead, and conduct plan of action and meetings with Market Access National Account Directors (NADs), Market Access Account Directors (ADs), and Patient Services 
• Spend time in the field with FRMs to support individual development, help with issue resolution as well as provide coaching, direction, and feedback 
• Consistently provide development and mentorship to FRMs to improve their consultative and account management skills 
• Provide coaching to direct reports both in live and through virtual engagements. 
• Establish positive working relationships and frequent communication with cross-functional members across the Region, including Sales and Market Access teams, as well as core internal stakeholders 
• Maintain required technical expertise to respond accurately to questions regarding payer access, policies, and business-related issues from customers and sales, as well as patient support solutions 
• Serve as a subject matter expert on Axsome’s patient support programs, payer utilization management, access issue resolution, and financial assistance 
• Development tools and resources to support the FRM team 
• Complete administrative duties in an accurate and timely fashion 
• Overnight travel as indicated by the needs of the business 
• Demonstrate a thorough understanding of all relevant compliance laws, policies and processes and ensure actions of self and team are fully compliant 
• Compliantly enable FRMs to work collaboratively with Managed Markets and Sales to resolve patient access obstacles and issues
• Effectively communicate access concerns and issues with appropriate internal stakeholders, including Managed Markets 

Requirements / Qualifications 

• BA or BS required. Advanced degree preferred   
• Minimum of 10 years of healthcare, field customer and/or account management experience in the pharmaceutical industry with a minimum of 5 years in field leadership experience and/or payer account management with increasing responsibility and organizational leadership 
• Excellent strategic thinking, analytical, communication and leadership skills required 
• Must live within the territory’s geography   
• Ability to travel up to 50-75% required, which will include overnight travel 
• All reimbursement activities must be conducted and managed within all appropriate legal and regulatory guidelines and require continuous monitoring of compliance with such guidelines and laws  

Experience, Knowledge and Skills 

• Proven record of attracting, retaining, and developing top talent with ability to quickly assemble and develop a high performing experienced team 
• Previous experience working in an entrepreneurial environment with launch experience is preferred 
• Experience and understanding of the ever-changing payer environment and its impact on patient access to medications 
• Current or recent Migraine disease experience strongly preferred   
• Ability to run multiple tasks concurrently under aggressive timelines in a dynamic environment   
• Must be an energetic, driven dynamic leader 
• Strong interpersonal and presentation skills  
• Comfortable with uncertainty and lofty expectations    

Salary and Benefitsv

The anticipated salary range for this role is $170,000 - $215,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. 

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.