Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection, and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year. We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world.
Role Overview
The Director, Equity Administration, is a leadership role responsible for the oversight and execution of all aspects of global equity compensation programs. This position will work closely with various business leaders, HR, and Legal to ensure accurate and compliant equity operations. The role will involve developing and implementing policies and procedures, managing external vendors, driving process improvements, and ensuring compliance with all relevant laws and regulations globally. You will be expected to drive a best-in-class equity administration function with a focus on automation and scalability while providing accurate and transparent reporting to stakeholders. This position requires a highly analytical, detail-oriented, and strategic leader, with a proven track record of building and leading successful teams.
What You Will Do
- Manage and administer all aspects of global equity compensation plans, including stock options, restricted stock units (RSUs), and performance-based awards.
- Partner with the HR and Legal teams to design, implement, and maintain effective global equity programs that align with the company’s strategic goals.
- Ensure all equity transactions are accurately processed and reconciled with payroll, tax, and financial systems.
- Stay current on global equity tax laws and regulations and ensure compliance in all jurisdictions.
- Develop and implement internal controls for all equity processes.
- Select, implement, and manage equity system vendors and identify opportunities to leverage technology for automation and efficiency.
- Lead and develop a high-performing team of equity professionals, fostering a collaborative and results-oriented culture.
- Develop and present comprehensive reports and analysis of equity data, including trends, insights, and recommendations.
- Collaborate with cross-functional teams to identify and resolve equity issues and implement process improvements.
- Act as a key resource for employees and stakeholders on equity-related matters, providing guidance and support.
- Contribute to strategic planning and provide thought leadership on equity matters.
Basic Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field
- Minimum 10+ years of progressive experience in equity administration within a fast-paced, technology-oriented organization
- Proven experience in leading and developing a team of professionals
- Extensive knowledge of global equity principles, practices, regulations, and compliance requirements
- Experience managing and administering various equity compensation programs, including stock options, RSUs, ESPP, and performance-based awards
- Strong understanding of equity accounting, tax implications, and reporting requirements
- Experience with equity administration systems (e.g., Workday, Fidelity, Carta, etc.)
- Excellent analytical skills with the ability to interpret complex data and provide actionable insights
- Strong project management skills with a demonstrated ability to drive and manage cross-functional initiatives
- Exceptional interpersonal and communication skills, with the ability to effectively partner with various stakeholders
- High level of process orientation and attention to detail
- Strong MS-Office skills (Excel, Word, PowerPoint)
Recruitment Process
Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:
https://privacy.coupang.com/en/land/jobs/
Document Return Policy
This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit it by email (
[email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.
