Director Engineering

AI overview

Lead the engineering teams at NICE to design and maintain scalable data solutions supporting products utilized by over 25,000 global businesses, while recruiting top engineering talent.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Director of Engineering – Data Platform

Location: Atlanta, GA

 

The Director of Engineering – Data Platform at NICE is responsible for leading and managing the engineering teams that design, build, and maintain the company’s data platform. This role ensures the delivery of high-quality, scalable, and reliable data solutions that support NICE’s products and services

Key Responsibilities

  • Lead the Data Platform engineering organization, ensuring alignment with company goals
  • Oversee the design, development, testing, and deployment of data platform components
  • Manage resource planning, delivery milestones, and overall product quality
  • Ensure system capacity planning and operational support for the data platform
  • Establish and enforce development standards, tools, and methodologies
  • Integrate customer and business requirements into engineering efforts
  • Stay current with data-related technologies such as Snowflake, Kafka, Flink, Iceberg, Postgres, AWS S3, and OpenSearch
  • Manage vendor relationships and third-party implementations
  • Recruit, develop, and retain top engineering talent

Qualifications

  • Bachelor’s degree in Computer Science or related field (Master’s preferred)
  • 12+ years of experience in software engineering, with a focus on data platforms
  • 6+ years of management experience in large-scale environments
  • Proven expertise in data technologies and large-scale distributed systems
  • Strong interpersonal and leadership skills
  • Experience with Agile/SCRUM methodologies

Preferred Experience

  • Building horizontally scalable solutions using containers, microservices, and big data technologies
  • Experience with cloud platforms (AWS, Azure) and open-source data tools
  • Track record of delivering high-quality software products on time

 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

[Temp Description] Why NICE? NICE works with organizations of all sizes to create extraordinary and trustworthy customer experiences that build deeper brand loyalty and relationships that last. But, of course, world-class cloud software and incredible customer experience don’t build themselves. Every success at NICE starts with the passionate, collaborative people who work here—all committed to pushing the envelope of what technology can do for our customers, while also striving for individual and collective growth.

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