Director, Documentation and Operations, Equipment Finance

AI overview

Lead the design and management of the operational infrastructure for Equipment Finance, ensuring efficient documentation and transaction lifecycle management across diverse teams.
COMPANY DESCRIPTION:  Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors and creative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries.    COMPANY CULTURE:  We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.   COMPANY MISSION:  We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future.  JOB SUMMARY: The Director is responsible for designing, building, and managing the full operational infrastructure of the Bank’s Equipment Finance platform. This executive has comprehensive responsibility for documentation, funding, booking, servicing coordination, systems implementation, internal controls, and end-to-end transaction lifecycle management.    The role requires development and execution of a scalable operational strategy that supports origination, syndication, credit, and portfolio management activities. The Director recruits and manages a high-performing documentation and operations team responsible for transaction flow from credit approval through documentation, closing, funding, booking, servicing, and end-of-term resolution.    This leader works closely with Credit, Legal, Risk, Portfolio Management, Treasury, Accounting, Compliance, and Management to ensure transactions are properly structured, documented, funded, and serviced in alignment with the Bank’s credit policy, regulatory requirements, operational standards, and growth objectives.  DUTIES AND RESPONSIBILITIES:
  • Strategic Leadership & Platform Development: 
  • Develop and execute the strategic vision and annual Business Plan for Equipment Finance Operations, including scalability, systems infrastructure, risk controls, and service level objectives 
  • Design and implement comprehensive operational workflows covering documentation, funding, booking, servicing, and transaction lifecycle management 
  • Lead implementation, and optimization of core systems including LOS, lease/loan servicing platforms, documentation tools, CRM integrations, and workflow automation 
  • Establish KPI dashboards to monitor SLAs, funding timelines, documentation exceptions, booking accuracy, operational risk indicators, and cost per funded transaction 
  • Drive continuous process improvement initiatives to reduce cycle times, enhance accuracy, and improve client experience 
  • Provide regular updates to Management on operational performance, capacity planning, system enhancements, and risk management matters 
  • Continuously seek ways to improve systems, processes, and methodologies.  Create best in-class functions that are adaptable to our dynamic environment 
  • Strive to be a leader in adopting a multi-stakeholder approach that is focused on our employees, customers, communities and our environmental footprint alongside a focus on maximizing value for our investors. 

  • Documentation & Closing Oversight: 
  • Oversee drafting, review, and negotiation coordination of equipment finance documentation, including: Master Lease/Loan Agreements, Master Assignment Agreements (MAA), and syndication/participation agreements, schedules, amendments, participation agreements, assignments, and intercreditor arrangements 
  • Ensure all documentation accurately reflects approved credit structures and complies with Bank policy and regulatory standards 
  • Direct lien perfection processes including UCC filings, title work, DMV interface, insurance, collateral and aircraft/marine registrations. 
  • Establish and maintain documentation templates, playbooks, approval matrices, and quality-control standards 
  • Provide subject matter expertise on complex structural, collateral, and documentation issues 
  • Ensure documentation and credit files are timely updated and maintained in the Bank’s internal systems in compliance with internal procedures and regulatory guidelines 

  • Funding, Booking & Transaction Flow Management: 
  • Oversee the entire funding lifecycle, ensuring all conditions precedent are satisfied prior to disbursement 
  • Establish and maintain funding authorization and wire control protocols 
  • Implement final file review and quality-control procedures to ensure data integrity prior to booking 
  • Coordinate accurate booking into the system of record in partnership with Accounting and Finance 
  • Ensure proper GL mapping, accrual setup, yield validation, and amortization schedule accuracy 
  • Facilitate onboarding of new clients to deposit platforms and treasury systems 
  • Serve as escalation point for time-sensitive closing and funding issues 

  • Portfolio Operations & Servicing Coordination: 
  • Oversee operational processes related to invoicing, payment processing, insurance tracking, tax administration, and covenant monitoring 
  • Establish procedures for modifications, extensions, restructures, and amendments 
  • Coordinate end-of-term processes including renewals, buyouts, residual management, and asset returns 
  • Partner with Portfolio Management to ensure seamless transition from booking through lifecycle monitoring 
  • Identify operational risks and trends and escalate appropriately 

  • Risk Management & Compliance: 
  • Ensure all operational processes comply with the Bank’s credit policy, regulatory guidance, and internal control standards 
  • Partner closely with Legal, Compliance, Accounting, Risk, and Internal Audit to maintain strong governance in a regulated bank environment 
  • Independently identify, evaluate, and remediate operational and process gaps 
  • Implement exception monitoring, reporting, and remediation tracking processes 
  • Oversee vendor management, monitoring, and oversight responsibilities related to documentation and servicing providers 
  • Perform other duties as assigned 
  • SUPERVISORY RESPONSIBILITIES:
  • Directly supervise syndication, origination, and distribution personnel 
  • Establish individual performance goals and KPIs aligned with desk production and profitability objectives 
  • Organize and monitor workflow to ensure efficient deal execution 
  • Recruit, onboard, and retain highest-caliber professionals 
  • Manage employee performance through goal-setting, coaching, and formal evaluations 
  • Foster a motivated results-driven and collaborative team environment 
  • QUALIFICATIONS:
  • Associate’s Degree required; Bachelor’s Degree or other advanced degree preferred 
  • Minimum of 8 years of experience in equipment finance, commercial lending operations, lease documentation, or related structured finance environment required 
  • Minimum of 1 year of manager experience preferred 
  • Significant leadership experience managing documentation and operations teams 
  • Deep understanding of equipment lease and loan structures, collateral perfection, and secured transactions 
  • Strong knowledge of funding controls, booking mechanics, and lease accounting (ASC 842 preferred) 
  • Experience implementing or managing core leasing or loan servicing systems 
  • Experience working within a regulated banking environment 
  • Demonstrated experience and ability to build scalable operational infrastructure 
  • High energy, systems-oriented mindset, and ability to operate in a fast-paced growth environment 
  • Ability to manage confidential information and exercise sound judgment 
  • Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)   
  • Excellent verbal, written, and interpersonal communication skills   
  • Strong organizational skills and attention to detail    
  • Outstanding problem-solving and time management skills   
  • Self-motivated, self-directed, and results-oriented  
  • Adaptable and able to multitask in a fast-paced environment   
  • Can work independently and within a team; solution-oriented with a collaborative approach 
  • POSITION REQUIREMENTS: We are committed to creating an inclusive workplace where all employees are capable of performing their job position. Work is primarily conducted in an office setting while certain positions may allow for remote work through the use of technology at management discretion. The functions described below are representative of those to successfully perform duties of this job. Reasonable accommodations may be made to enable employees to perform the essential functions. While performing duties of this job, the employee may be regularly required for extended periods of time to:
    • Remain in a stationary position
    • Use hands and fingers 
    • Utilize a computer monitor with visual acuity
    • Operate technology or other office machinery such as printers, scanners, etc.
    • Communicate clearly verbally and/or in writing with others

    ADDITIONAL DUTIES: For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description. 

    PERKS/BENEFITS:
    • Comprehensive health, dental, and vision plans
    • 4 weeks PTO
    • 401k + company match
    • Metro SmartTrip benefits ($50/mo)
    • Remote or hybrid work schedules for most positions
    • Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
    • Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
    • Best Workplaces for Commuters 2023 & 2024 winner
    • The Washington Post Top Workplaces 2023, 2024, and 2025 winner
    • American Banker Best Banks to Work For 2023 winner

    CORE PRINCIPLES:
    Excellence: Excellence is not a goal, but a standard, reflected in the precision of our work and the quality of our decisions. Excellence is a discipline that compounds over time and creates lasting value; it must be measured and managed. 
    People: Our people are our greatest strength. We foster a culture of respect, inclusion, and ambition - where everyone matters. We celebrate collaboration and teamwork and prize loyalty - to one another, the company, our mission, and values.   
    Innovation: We invest boldly in technology, harnessing innovation not for its own sake but to make banking and lending better, faster, and smarter for our clients, more efficient for our team, and more profitable for our shareholders.  By combining human insight with technological excellence, we strengthen our ability to serve, to adapt, and to succeed in a changing world.  Innovation is a continuous investment in new ideas. 
    Sound Practices: Our foundation rests on prudence, care, integrity, and discipline. We manage credit and business risk with rigor and fundamentals-based judgment, act with transparency, and uphold the highest standards of corporate governance and regulatory compliance to ensure sustainable growth and enduring financial strength.   
    Distinct Value: We focus our energy where we add value. We avoid the commoditized and the ordinary, choosing to compete through insight, specialization, technology and service. By concentrating on areas where expertise matters and relationships endure, we create differentiation that is defensible and lasting. 
    Clients: We exist to advance our clients’ success and to help them grow. We listen deeply, think creatively, and deliver solutions that solve problems, drive impact and add value. Every client relationship is built on partnership, performance, and purpose. 
    Shareholders: We are committed to creating exceptional value for our shareholders. We invest for the long term and view our shareholders as partners – not observers - in value creation. We allocate capital wisely, execute with precision, and continuously adapt our business model to pursue the most attractive, risk-adjusted returns. We work to make rational decisions, avoid unnecessary complexity, maintain strong liquidity and capital, and communicate with clarity and honesty. We measure success both by current performance and by the durability and quality of the long-term value we build.  
    Communities and the Environment: We believe prosperity and responsibility go hand in hand. We invest in inclusive opportunity and environmental stewardship. Our goal is simple - to do our part build a brighter, more sustainable future for the communities we serve and the world we share. 

    It is the policy of Forbright Bank to provide equal employment opportunities to all qualified individuals and to administer all aspects and conditions of pre-employment and employment without regard to protected characteristics.

    Employment with Forbright Bank is at-will, which means that either you or the Company may terminate the relationship at any time.

    By applying, you acknowledge that you have reviewed our CCPA Privacy Notice.

    Perks & Benefits Extracted with AI

    • Flexible Work Hours: Remote or hybrid work schedules for most positions
    • Health Insurance: Comprehensive health, dental, and vision plans
    • Paid subscriptions benefit: Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
    • Paid Time Off: 4 weeks PTO
    Salary
    $150,000 – $175,000 per year
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