Director, Document Management & AI Strategy (Remote, EST/CST)

APPLICATION DEADLINE: Friday, March 6th at 12:00pm central time, we encourage you to apply if interested.

We recognize that job searching can sometimes feel uncertain, and we want to be respectful of your time and interest. We're committed to providing updates after the review period and thank you in advance for considering M-Files as your next career opportunity.

Who We Are

M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases, spanning universal and industry-specific workflows, to enable secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, M-Files organizes content around the context of your business — connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.

At M-Files, our Guiding Principles unite us across diverse cultures and personalities:

1. Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results.
2. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together.
3. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.

To learn more about how we Make It Happen as a Global team, we encourage you to visit our company page.

 To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work.

Summary of Role:

M-Files is seeking an influential and visionary Director, Document Management & AI Strategy to elevate our brand presence globally, with a strong focus on North America. This highly visible role serves as a public ambassador for M-Files, shaping the industry conversation around context-first document management, enterprise content management (ECM), and AI & agentic workflows. Microsoft ecosystem a plus.

What You Will Be Responsible For:

• Representing M-Files globally as a thought leader in document management, ECM, and AI & agentic workflows with the goal of shaping industry discourse and future direction.
• Activating and championing the strategic market narrative that establishes M-Files as the leading global innovator in document management and content AI.
• Developing, owning and executing the company's global thought leadership strategy that includes proprietary frameworks, maturity models, executive-level insights and video content that elevate brand authority.
• Serving as the executive spokesperson for M-Files at key industry events, and forums like conferences, webinars, partner, and customer events, delivering strategic narratives that engage C-level and senior decision-makers.
• Leading executive briefings and strategic transformation discussions for complex enterprise opportunities in partnership with sales and product marketing.
• Acting as a primary strategic spokesperson for analysts and key media, shaping external perception of market trends and M-Files' role in category evolution.
• Providing strategic guidance to product, marketing, and sales leadership to ensure alignment with emerging industry and ecosystem trends.

Requirements

What We Are Looking For

• Proven expertise in document management, ECM, and AI/agents, with a strong understanding of enterprise buyer needs.
• Demonstrated success in shaping market narratives and influencing analyst, partner, and customer perceptions through thought leadership.
• Strong public speaking and storytelling skills, with experience presenting at industry events, executive briefings, and partner forums.
• Ability to articulate complex topics in a simple and compelling way.
• Experience collaborating across product, marketing, and sales teams to align messaging and strategy with market trends.
• Strategic thinker with a bias for action and comfort operating in fast-paced, cross-functional environments.
• Experience collaborating across product, marketing, and sales teams to align messaging and strategy with market trends.

Participation in our Recruitment Process:

1. Initial Screening w/People & Culture Team Member
2. Hiring Manager (Chief Marketing Officer)   
3. Cross Functional Stakeholder(s) + Presentation
4. Final Interview w/CEO

*Completed Recruitment Process Time Investment for Applicant: ~Approx. 3.5hrs

Benefits

Why M-Files?

We are a global company with Finnish roots and with our own product that we are greatly proud of!

By joining M-Files, you will get the opportunity to contribute to our success and growth, while developing your own expertise. Our team is fun, and our solutions are changing the market!
 
Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey.

What We Offer: 

• As remote enabled company our employees enjoy the flexibility to establish their own life/work balance
• 10 paid holidays annually
• Unlimited PTO
• Matching 401K Plan (25% of employee's contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)