Director, Data Analytics and AI

About MealSuite
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care.

About the Role
We’re looking for a Director, Data Analytics and AI to join our Technology team. Reporting to the Chief Technology Officer, you’ll be translating MealSuite’s business priorities into a Data and AI roadmap & owning data engineering, advanced machine learning, and business impact while partnering with Product, Engineering, Sales and Customer Experience to deliver measurable ROI.

What You’ll Do

• Lead the design and execution of the data analytics platform – Data storage, ETL, MLOps.
• Build, lead, and coach a multidisciplinary team of a data architect, data scientists, data analysts, and ML/AI engineers.
• Build and lead AI feature development, including LLM-powered workflows, RAG, and AI-assisted product experiences.
• Lead development practices of predictive and prescriptive data models to help visualize and solve business and customer problems.
• Own the database redesign, implementation, and migration to meet current and future scalability needs.

What You Bring

• 10+ years of experience in data, analytics, or both ML/AI roles including 3+ years of experience in leadership.
• Advanced degree in CS, data science, statistics, or related field.
• Experience with learning frameworks (TensorFlow, PyTorch) and LLM technologies & Agile tools Miro, ProductBoard, Jira, Confluence.
• High-level skills in designing data architectures and pipelines.
• Proven ability to productionize models and AI features.
• Ability to thrive in a collaborative, fast-moving environment.
• Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required).

Compensation: $152,500–$186,800 CAD per year

This role requires working onsite in our Cambridge, ON office two days per week.
If you’re more than an hour away, apply anyway we’re open to discussing options.

Why You’ll Love Working Here  

• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.  
• Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.

• Health benefits – this includes medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave. 

• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.  

• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.  

• An inclusive workplace – women account for 53% of our employees and 58% of people leaders.  

• Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow!  

• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.  

• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at mealsuite.com/careers.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact [email protected]. 

MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.

This is a current vacancy, and we are actively hiring for this position.