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Best Egg
Best Egg

Director, Credit Risk Oversight - Consumer Lending (2nd Line of Defense)

Delaware, U.S.
Full-Time
$125,000 – $150,000 per year

TLDR

Oversee credit risk oversight and governance for personal loan products while aligning credit strategy with risk appetite and regulatory expectations.

Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution—working together to create a better financial future for our customers and communities. At Best Egg, you’ll find a culture grounded in our core values—putting people first, creating clarity, delivering with excellence —enhanced by Barclays’ commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people’s financial lives. With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization—while continuing to build the products and experiences that make Best Egg unique. We’re looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us. We’re proud to be an equal opportunity employer committed to building a diverse and inclusive team. About the Role We are seeking an experienced Director of Credit Risk Oversight to join our Second Line of Defense (2LOD) supporting unsecured and secured personal loan products. This role will provide independent oversight, governance, and credible challenge across credit underwriting, pricing, loan amount, portfolio performance, credit policy governance, and risk appetite. This individual will play a critical role in ensuring that credit strategy and growth initiatives are aligned with the company’s risk appetite, regulatory expectations, and sound risk management practices. Key Responsibilities:

Credit Risk Oversight & Governance

  • Provide independent 2LOD oversight and challenge of credit underwriting, loan amount/credit exposure, pricing, and portfolio performance strategies
  •  Ensure effective governance frameworks are in place for credit decisioning, strategy changes, documentation, and reporting

    • Portfolio Monitoring & Risk Analytics

    • Monitor portfolio performance across originations, vintages, and customer segments
    • Identify emerging risks, evolving trends, and portfolio concentration opportunities
    • Evaluate impacts of strategy changes on approval rates, credit quality, and profitability

      •  Marketing & Growth Strategy Oversight

      • Understanding of marketing and growth strategies impacts to ensure alignment with credit risk appetite and portfolio objectives
      • Review expansion strategies (e.g., new segments, channels, or products) for risk implications

        • Regulatory & Compliance Oversight

        • Ensure adherence to applicable consumer lending and fair lending regulations (e.g., ECOA/Reg B, FCRA, UDAAP, etc.)
        • Provide effective challenge on fair lending risk, model bias, and disparate impact considerations
        • Support regulatory exams, internal audits, and issue remediation

          • Risk Reporting & Governance

          • Develop and maintain credit risk reporting, insights, and dashboards  
          • Escalate material risks, control gaps, or model concerns in a timely manner

            • Change Management & Innovation

            • Provide oversight of new credit strategies, model deployments, and product launches
            • Ensure appropriate risk assessment and governance for FinTech-driven innovations (e.g., alternative data, AI/ML models)
            • Support ongoing enhancement of credit risk frameworks and controls
Qualifications:

Required Experience

  • 10+ years of experience in credit risk management, underwriting, or portfolio risk within consumer lending
  • Direct experience managing or overseeing first or second line of defense credit risk functions required
  • Experience in 2LOD, model risk, validation, or audit, or strong exposure to independent oversight functions
  • Deep understanding of credit risk models and decision strategies
  • Proven experience analyzing portfolio performance and credit trends

    • Preferred Experience

    • Experience in a FinTech and/or regulated banking environment  
    • Exposure to digital lending, alternative data, or advanced analytics/ML models

      • Regulatory Knowledge

      • Strong knowledge of consumer lending regulations, including:
        • ECOA / Regulation B (fair lending)
        • FCRA
        • UDAAP
        • Experience in addressing fair lending and model governance risks preferred
Skills & Competencies
  • Strong risk and control mindset with ability to provide independent, credible challenge
  • Advanced analytical and quantitative skills
  • Ability to connect credit strategy decisions to portfolio outcomes and risk appetite
  • Excellent communication and stakeholder management
  • Ability to operate effectively in a fast-paced, data-driven FinTech environment
  • Willingness to adapt to a fast-paced environment and adjust priorities accordingly
Employee Benefits
Best Egg offers many additional benefits for our employees, including (but not limited to):
·       Pre-tax and post-tax retirement savings plans with a competitive company matching
program
·       Generous paid time-off plans including vacation, personal/sick time, paid short--
term and long-term disability leaves, paid parental leave, and paid company
holidays
·       Multiple health care plans to choose from, including dental and vision options
·       Flexible Spending Plans for Health Care, Dependent Care, and Health
Reimbursement Accounts
·       Company-paid benefits such as life insurance, wellness platforms, employee
assistance programs, and Health Advocate programs
·       Other great discounted benefits include identity theft protection, pet insurance,
fitness center reimbursements, and many more!
 
 
In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy  here 
Best Egg
Best Egg

Best Egg is a tech-enabled financial platform designed to empower individuals to build financial confidence through a range of installment lending solutions and financial health tools. We cater to everyday consumers facing financial challenges, providing them with accessible credit options and resources to make informed financial decisions.

Employees
201-500 employees
Industry
Internet Software & Services
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