Director, Automated FC Leader - Fresh

Company Introduction:
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-trillion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always- on, high-tech, and hyper-connected world.

CFS (Coupang Fulfillment Services) is a subsidiary of Coupang and manages all fulfillment operations for the company. With experts from diverse backgrounds in warehousing, loading, packaging, shipping, and returning goods, we are innovating to become one of the global retailers. Coupang FCs (Fulfillment Centers) are beyond logistics warehouses. Supported by innovative technologies and factory automation systems, our FCs use data to improve our expertise in the order fulfillment process and make it more streamlined, cost-effective, and efficient.If you thrive in a dynamic environment where you take ownership and deliver results, join us. Come infuse innovative thinking throughout our fulfillment operations to create a world where our customers wonder, "How did we I ever live without Coupang?"

Description:
Coupang Fulfillment Services (CFS) is looking for a FC Site Leader for a new fully automated Fresh FC; in this role you will be responsible for the startup and full operational management of the new FC, performing a full range of standard work for the FC Operations. Other responsibilities include identifying and solving complex problems, strategic partner management, cross-functional stakeholder alignment, and leadership development of assigned managers. This role requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, and influence stakeholders.
It is an exciting opportunity to start from scratch and successfully deliver the FC, involving automation projects. This position is based in Seoul, South Korea.

Key responsibilities:
• Leading the day-to-day operations, specifically material handling systems (Shuttle System, mini load etc.).
• Responsible for the planning, management, and execution of highly complex material handling systems.
• Solid understanding of the dynamic characteristics, constraints and risks associated with the wide range of materials handled within a complex system.
• Performing complex technical interchange and knowledge transfer for both processes and application of products.
• Development and execution of equipment, subsystem, system commissioning and integration test plans.
• Execution of general processes associated with change control involving several stakeholders, both internal and external.
• Solving technical problems either individually or through collaboration.
• Managing complex automation projects with regards to customer satisfaction, schedule, time, and budget.
• Completing the commissioning of complex systems that integrate hardware and software.

Essential Qualifications:
• Bachelor’s degree: Computer Science or Mechanical/ Electrical / Industrial Engineering preferred.
• Extensive experience with a warehouse / fulfillment center operation.
• Excellent computer skills, with MS Office products.
• Demonstrated ability to apply a broad knowledge of field specializations through successful completion of complex assignments.
• Minimum 5 years of successful experience in a related field.
• Excellent problem solving and time management skills.
• Previous experience with SSI Schaefer System is a plus.
• 2D or 3D CAD experience (SolidWorks, AutoCAD, etc.) is preferred.

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer  

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.  

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.  

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.  

• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.  

• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.  

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.  

https://privacy.coupang.com/en/land/jobs/  

 Document Return Policy (This notice MUST be included in a job posting in Korea only to comply with the Fair Hiring Procedure Act.)  

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  

1. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.  

1. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email ([email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.  

1. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.  

1. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.