Digital Signage Support

AI overview

Manage and optimize digital signage infrastructure, providing technical support and collaborating with various teams to ensure effective communication and content alignment.
  • Provide technical support and maintenance for BrightSign and Carousel digital signage systems.

  • Manage content scheduling, publishing, and updates across signage endpoints.

  • Lead or assist in migration projects between signage platforms or hardware upgrades.

  • Monitor signage performance and proactively resolve issues to ensure uptime and reliability.

  • Collaborate with internal teams (IT, Communications, Facilities) to align signage content with business needs.

  • Document processes, configurations, and troubleshooting steps for internal knowledge base.

  • Train end-users and stakeholders on signage tools and best practices.

  • Stay updated on digital signage trends and recommend improvements.

  • Proven experience with BrightSign and Carousel digital signage platforms.

  • Strong understanding of digital signage networks, media players, and content management systems.

  • Experience with signage migration projects, including planning, execution, and post-migration support.

  • Familiarity with networking concepts (IP addressing, firewalls, remote access).

Requirements

  • We are seeking a skilled and proactive Digital Signage Support Specialist to manage, support, and optimize our digital signage infrastructure. The ideal candidate will have hands-on experience with BrightSign and Carousel digital signage platforms, including content management, troubleshooting, and migration projects. This role is critical to ensuring seamless communication across our digital signage network.

  • Knowledge on Brightsign and Carousel

  • Exposure on reporting initiatives

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