Digital Agency Operations Director (Remote)
TLDR
Own end-to-end agency operations across multiple digital channels while leading a team of 70 to ensure client ROI and operational excellence.
About Jumpfactor
8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X.
The Role
Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence.
What You’ll Own
Lead 8 leaders and a team of 70
Drive KPI performance + client ROI
Capacity planning, hiring, profitability
Enforce SOPs, playbooks, accountability
Remove roadblocks, ensure delivery quality
What You Bring
8+ years experience (4+ in marketing/project mgmt)
4+ years managing 10+ (scaled 50–100 teams)
Strong across digital channels (SEO, paid, web, etc.)
Proven in $15M-$50M+ environments
Systems + KPI-driven operator
Strong leader, highly organized, data-driven
Agency experience + EOS familiarity (asset)
Not for You If
You avoid tough calls or accountability
You prefer strategy over execution ownership
You can’t operate in high-performance environments
Why Jumpfactor
100% remote, high-performance team
5X growth trajectory
Paid learning + development
High ownership and impact
Join a Winning Team
8 Growth500 awards. $1.9B+ revenue driven. Built for operators who deliver.
Jumpfactor is a B2B growth agency that specializes in engineering scalable revenue systems for managed service providers (MSPs) and technology companies. We focus on transforming our clients into long-term growth partners by combining performance-driven strategies with high-quality digital execution.
- Employees
- 51-200 employees
- Industry
- Media