Drive service readiness and optimization by collaborating with engineering teams and field technicians, enhancing diagnostic strategies and tools for efficient vehicle maintenance.
Zoox is seeking a Diagnostics Engineer to drive Design for Serviceability (DFS) and ensure service readiness across our products. In this role, you will evaluate diagnostic and controller programming functions at the component, system, and vehicle levels to ensure they are intuitive and effective for Base Operations technicians. You will partner closely with Vehicle Engineering, Manufacturing, Industrial Design, and Prototyping to advocate for serviceability and maintenance optimization. This role includes regular engagement with field technicians to assess real-world service challenges and translate that feedback into improved diagnostic strategies, tools, and workflows that support efficient vehicle maintenance and repair.
In this role, you will:
Establish relationships with Manufacturing, Validation, and Product Development teams to drive diagnostics requirements for every electronic control module and I/O.
Collaboratively design, develop, and validate on-board and off-board diagnostic test tools for reporting diagnostic codes, alerts, and control functions.
Develop standardized technical requirements for controller programming tools and process flow.
Work closely with the Service Documentation team to develop diagnostic, programming, and repair procedures.
Support wiring system serviceability (bundle routing, connectors, terminals, retention clips, etc) and schematic development for ease of troubleshooting.
Participate in requirements definition as it pertains to service.
Qualifications
Degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, or Automotive Technology.
5+ years of relevant experience in diagnostics.
Proficiency with automotive diagnostic tools and/or equipment design experience.
Experience with vehicle communication networking protocols (CAN, LIN, etc.) and tools.
Ability to comprehend schematics, electrical diagrams, and connector end views/pinout.
Experience designing and developing products through the lifecycle and product and process validation.
Bonus Qualifications
Familiarity with service information, diagnostics, or authoring.
Practical technical or field diagnostic experience.
Perks & BenefitsExtracted with AI
Health Insurance:
Zoox offers a comprehensive package of benefits, including health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
Paid Time Off:
Zoox offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement)
Zoox an American autonomous vehicle company currently headquartered in Foster City, California with multiple offices of operations throughout the San Francisco Bay Area.
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