DevOps Manager

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

Welcome to the Global Product and Tech: Cloud team at LivePerson! We are a team of more than 320 people located across more than 22 countries in (EMEA, APAC, NA)

We are looking for a smart individual who wants to do more than just manage, but also shape and innovate!

In this role, you will have the opportunity to (your tasks): 

• Lead, mentor, and develop a team of cloud engineers, fostering a culture of innovation, collaboration, and continuous improvement.
• Define and execute the cloud strategy, ensuring scalability, security, and high availability of cloud infrastructure.
• Oversee the design, implementation, and maintenance of cloud environments in Google Cloud Platform (GCP).
• Ensure best practices for cloud security, compliance, and cost management are followed.
• Collaborate with cross-functional teams to integrate Kubernetes (GKE), HashiCorp Vault, and CI/CD pipelines into cloud workflows.
• Drive automation and Infrastructure as Code (IaC) adoption using Terraform and scripting languages.
• Own the "You Build It, You Run It" philosophy, ensuring effective incident management and on-call support structures.
• Stay up-to-date with industry trends and emerging technologies to keep our cloud solutions cutting-edge.

Here are some of the things you'll bring (requirements):

• Knowledge of Cloud Technologies (GCP is a plus), networking concepts, including VPC design, load balancing, and service mesh architectures.
• Familiarity with Kubernetes (GKE is a plus), including cluster management, workload orchestration, RBAC, network policies, and security hardening.
• Understanding of Infrastructure as Code (IaC) principles and best practices.
• Strong problem-solving skills with a proactive and strategic mindset.
• Ability to drive technical roadmaps and contribute to the overall cloud vision.

A strong sense of quality, personal responsibility, and a passion for development.

Benefits:

• Annual Leave extended to a limit of 28 days (regardless of seniority);
• Additional days supporting employee wellbeing - Care Days (up to 5 days per year)
• 2 additional days of Volunteering per year (you choose how to use them, the important thing is that you do something good!)
• Remote first company with offices in the centre of Katowice and Warsaw
• Modern equipment (MacBook Pro)
• Employee bonus available to each employee (up to 20% of annual salary, depending on the position, depending on the position, annual assessment and annual results of the company)
• Monthly meetings with delicious lunches in the Office! 

Belonging at LivePerson: 

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.

Applicants must be authorized to work in Poland.

Belonging at LivePerson: 

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.