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Sidetrade

DevOps Engineer

Calgary , Canada
full-time On-site

AI overview

Collaborate within an Agile R&D team to design and improve cloud infrastructure and enhance system performance while prioritizing security and availability.

Calling all DevOps enthusiasts! Join us at Sidetrade, the leading global SaaS provider recognized by Gartner.

(http s://go.sidetrade.com/GartnerMagicQuadrant22.ht.)

Indulge your passion for high-availability software and performance enhancement as part of our dynamic team. Embrace the challenge, embrace the excitement – become a Data Engineer and thrive! Shape the future of AI-powered Order-to-Cash at Sidetrade today. Join us in creating innovative solutions that redefine the industry!

About Sidetrade and its amazing R&D team

Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash process for global enterprises. Its AI-powered SaaS platform digitizes the financial customer journey, empowering CFOs to secure and accelerate cash flow generation. Recognized as a Leader in Gartner's Magic Quadrant for two consecutive years, Sidetrade fosters a culture of innovation, collaboration, and customer-centricity from its headquarters in Europe and North America.

The R&D team comprises experienced tech professionals who share a deep passion for technology. Together, they are dedicated to developing cutting-edge software solutions that drive the transformation of our customers' work processes. We provide comprehensive training, coaching, resources, and mentorship to empower every team member's growth and nurture their successWe’re fast-paced, pursue excellence in everything, and have much fun along the way!

What you will be doing:

You will work within an Agile development environment across our full technology platform –recognized as a Leader in the Gartner 2022 Magic Quadrant- to:

  • Design, build and improve our internal cloud infrastructure to offer our internal developers an Openstack / Terraform / Ansible hosting systems based on HyperV.
  • You will work in our Private cloud IT team and you will liaise closely with multi-discipline squads and other SRE’s to setup such infrastructure.
  • Proposal / development of solutions to aid modernization of existing processes and infrastructure, to maximize the scalability and availability of our platforms and services
  • Measure, monitor availability, latency and overall system health, and understanding trends and capabilities of the service as per of our key performance indicators. We need to have the platform up and running at all times.
  • You are aware of security constraints linked to our ISO27001 certification and attached to the roles and responsibilities of this position.
  • Support implementation of secure design principles according to policies and standards of Information Security.


Requirements

Strong and demonstrable passion for constantly learning and continuously improving in familiarity with industry leading DevOps/SRE tools, best practices, and technologies.

Main responsibilities:

  • Design, document, install and maintain our SaaS application infrastructure
  • Work closely with operational and R&D teams, to understand requirements and pain points
  • Provide expertise and assist operational teams in their day to day activities
  • Detect and troubleshoot problems when they arise

You have 3 years+ experience in

  • Developing or operating mission-critical systems on virtulized environments
  • Installing and running containerized applications on Linux systems
  • Developping with and using orchestration tools such as Ansible

You have a working knowledge of some of the following technologies :

  • Docker containerization, from build to runtime (Compose or Swarm)
  • Monitoring and logging tools such as Elastic/Kibana, Prometheus/Grafana or equivalent
  • Databases such as PostgreSQL, Oracle, Mongo
  • Networking and work with HTTP and proxies
  • IaC provisioning and tools, such as Terraform and Openstack
  • Programming languages such as Java, Python, C#, etc.
  • Email sending and deliverability constraints (SPF, DKIM, Spamblock best practices)
  • PKI, Crypto and certificates management with ACME/Let's Encrypt
  • Experience working in distributed, multi-cultural teams
  • You speak English fluently, French a plus.

Benefits

In your new role- within 90 days, you will:

  • Attend the Sidetrade New Hire Bootcamp, where you will learn about our company mission, vision story and understand what makes Sidetrade unique.
  • You will learn all the skills necessary to set you up for success, allowing you to make an impact quickly.
  • Review your onboarding plan with your manager and develop an action plan to achieve your goals.

Sidetrade is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: Sidetrade is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Sidetrade

Sidetrade is a Global Software Company. Our mission is to help organisations unlock customer value. We do this through our unique customer platform that accelerates revenue growth and cash generation. This is delivered using industry leading technology, data and artificial intelligence that supports smart processes and augmented decision-making to give our customers the edge over competitors, when generating revenue and collecting cash from their customers. Augmented Cash helps companies collect cash faster from customers with less effort, reducing outstanding debts and costs, and improving working capital. Augmented Revenue helps anyone responsible for managing customer retention, upsell and cross-sell to drive more sales and customer revenues and hence increase long-term customer value. We are profitable with a double-digit growth rate and have been listed on the Stock exchange since 2005. With modern offices in exciting cities such as Paris, London, Dublin and New York City, We're fast-paced, pursue excellence in everything and have a lot of fun along the way. All Sidetraders have the desire to work hard, together and be successful, but also find ample time to relax and spend with friends and family!

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