Restaurant365
DevOps Engineer
TLDR
Support the growing platform by maintaining Azure infrastructure for AI applications and collaborating closely with internal stakeholders to enhance application performance.
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
This role is based in Mexico City and follows a hybrid schedule (3 days per week in the office). As the position supports U.S. operations, team members may be required to work on certain Mexico holidays based on business and operational needs.
The Marketing Operations Manager owns our marketing automation engine and is the core architect behind an AI-powered, highly integrated demand system.
You will own Marketo day to day and lead our migration from Marketo to HubSpot, while also serving as the SEM integrations and domain expert. You’ll define the roadmap for marketing automation, manage high‑impact integrations (especially with Google Ads and paid media), and ensure our tools and channels work together to support scalable, efficient growth.
You’ll partner closely with Marketing, RevOps, Sales, and the Enterprise Cloud Technology team to improve conversion, efficiency, and data quality.
How you'll add value:
Design, deploy, and support provisioning and maintaining Azure infrastructure (App Services, Functions, Container Apps, networking) for hosted Claude AI applications
Build, maintain, and improve CI/CD pipeline stages, deployment templates, and automation scripts in Azure DevOps or GitHub Actions
Support the change management process by managing environment promotion workflows, pull request reviews, and deployment approvals
Partner with internal application owners and business stakeholders to onboard their Claude AI applications to the hosting platform, ensuring proper configuration and security setup
Implement and maintain secrets management practices including Azure Key Vault configuration, API key rotation, and OAuth credential handling
Monitor platform health using Azure Monitor, Application Insights, and Log Analytics; triage alerts and participate in incident response
Contribute to Infrastructure as Code repositories (Terraform / Bicep), writing and reviewing modules for Azure resource deployment
Create and maintain documentation including runbooks, architecture diagrams, and onboarding guides for the application hosting platform
Participate in security reviews to validate that shared applications follow authentication, authorization, and network access policies
Collaborate with the Senior DevOps Engineer on platform improvements, capacity planning, and automation initiatives
Develop and maintain automation scripts (Python, Bash, PowerShell) for operational tasks including deployments, log analysis, health checks, and routine maintenance
Contribute to disaster recovery and backup procedures, including documenting recovery plans and participating in periodic DR testing exercises
Assist with Azure cost monitoring by tracking resource consumption, flagging anomalies, and recommending right-sizing opportunities
Collaborate with InfoSec and IT Security teams during security reviews, vulnerability scanning, and compliance evidence gathering
Participate in an on-call rotation providing production support for hosted applications, following established escalation procedures
Recommend and implement platform improvements that reduce manual work, strengthen reliability, improve stakeholder experience, and help scale internal AI and enterprise application usage.
What you'll need to be successful in this role:
2–4 years of experience in DevOps, Cloud Engineering, or Site Reliability Engineering
Working knowledge of Microsoft Azure services (App Services, Functions, Networking, Entra ID, Key Vault)
Experience building or maintaining CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins, or similar)
Familiarity with Infrastructure as Code concepts (Terraform, Bicep, or ARM templates)
Basic understanding of identity management, OAuth 2.0, and secrets management
Experience with containerization (Docker) and foundational knowledge of Kubernetes / AKS
Proficiency in at least one scripting language (Python, Bash, or PowerShell) for automation tasks
Strong troubleshooting skills and a methodical approach to incident investigation
Effective communication skills and comfort collaborating with non-technical stakeholders
Preferred Qualifications
Exposure to AI/ML application deployment or LLM API integrations
Azure certifications (AZ-900, AZ-104) or actively pursuing
Experience with monitoring and observability tools (Grafana, Datadog, or Azure-native tooling)
Familiarity with compliance frameworks (SOC 2, SOX) or experience supporting audit activities
Experience with disaster recovery planning or business continuity testing
Interest in restaurant technology, SaaS platforms, or enterprise application support
Benefits and Compensation
Compensation for this position is $925,000 - 1,160,000 MXN annually ($77,083 - $96,666 monthly), depending on experience.
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Meal Allowance
Monthly Internet & Electricity Stipend
Mental Health Support Resources
And more!
We also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.
Benefit options include:
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
Benefits
Health Insurance
Meal Allowance
Restaurant365 is a SaaS company that provides a centralized cloud-based platform specifically designed for accounting and back-office operations in the restaurant industry. By streamlining processes and improving efficiencies, we empower restaurant owners and operators to focus on what they do best — serving great food and creating memorable experiences.
- Founded
- Founded 2011
- Employees
- 201-500 employees
- Industry
- Internet Software & Services
Operations Engineer