About Trans Lifeline
Trans Lifeline is a trans-led nonprofit providing emotional and financial support to trans people in crisis. Through our peer support hotline, Microgrants, and advocacy work, we build a resilient trans community—by and for trans people.
We’re committed to equity and inclusion across race, gender, ability, immigration status, and lived experience. It is the policy of Trans Lifeline not to discriminate in the employment of staff, or in the selection of volunteers, on the basis of race, creed, religion, color, national origin, citizenship, gender, age, disability, marital status, sexual orientation, veteran status, financial status or HIV status. Trans Lifeline works affirmatively to build a staff and board that includes people of many different races, classes, genders, physical and mental abilities, ages, and sexual orientations.
We are here for the entire community of people who identify as trans. We find and celebrate the diversity within our community in our callers, volunteers, and staff. We strongly encourage applications from transgender, nonbinary, intersex, BIPOC, disabled, and formerly incarcerated people.
When applying, please answer the questions as thoroughly as possible to help us learn the most about you and your involvement in the community. In the 'full name' section, you should enter the name you use (you do not need to enter your birth and/or legal name).
About the Role
The Development & Advancement Coordinator is a task-oriented position that works closely with department leadership to ensure fundraising data accuracy, prompt communication with donors, fundraisers, and key partners, as well as keeping an eye on opportunities to engage with our community online. This is a great role for someone who loves to organize and takes pride in crossing things off a to-do list. This position is crucial to fundraising for Trans Lifeline so if you’re passionate about our work, please apply!
What You’ll Do
📊 Donor Data & Systems
• Manage all aspects of the donor database, including gift entry, acknowledgements, reconciliation, and reporting
•Maintain accurate and up-to-date donor records and manage donor tracking within the CRM
•Create and manage donor lists for communications and reporting
•Set up recurring reports to support Advancement leadership
•Systems currently used include: Blackbaud CRM, GoFundMe Pro, Tiltify, PayPal, Benevity, and related platforms
🎁 Gift Processing & Acknowledgements
•Process donations and send timely acknowledgement letters and tax receipts
•Manage stock gifts, ACH donations, and grant-related donor reporting in collaboration with the finance team
•Check and process development mail, including checks, through the virtual mailbox
🗣️ Communications & Relationship Support
•Serve as the first point of contact for donation, partnership, and fundraising inquiries
•Route communications to appropriate staff and ensure timely follow-up
•Steward fundraiser relationships on platforms such as Facebook through technical assistance and relationship building
•Monitor social media for potential partnerships with brands and influencers
📋 Administrative Support
•Provide general administrative and operational support to the Advancement team
•Draft agendas for weekly meetings and take meeting notes
•Regularly check voicemails and manage task-based communications
What We’re Looking For (Essential Qualifications)
1+ years of experience working with Blackbaud CRM
1+ years of experience in nonprofit development or fundraising
Experience with data entry, reporting, and database management
Highly organized and detail-oriented, with the ability to manage multiple priorities
Comfort working with spreadsheets and conducting basic data analysis
Strong written and verbal communication skills
Ability to work independently, take initiative, and solve problems
Deep commitment to TL’s values, including, but not limited to, justice, equity, and anti-oppression
Authorization to work in the U.S., 18+ years old, able to work remotely with a private workspace
What We’re Looking For (Nice-to-Haves)
Experience working with a fully remote team
Familiarity with fundraising platforms such as GoFundMe Pro, Tiltify, PayPal, or Benevity
Experience supporting fundraising through social media platforms, including Facebook and Instagram
Basic understanding of accounting or financial processes
How to Apply
Submit your application via the Lever Apply link by Sunday, February 1st (4pm Pacific time) with:
✅ A PDF resume
🎥 A 5-minute self-tape video answering all five of our prompts (see below)
Application Note: Where it says "Full Name"-- please provide the name you go by, if different than your government-official name.
Why self-tapes? To replace written cover letter essays and phone screens, improve accessibility, and give you more control over your application process.
Instructions: Record using a smartphone or other simple tool (MP4 preferred, max 100MB). Upload your resume and self-tape video via Lever. If your video file is over 100MB, please share a viewable link via Google Drive, Dropbox, or similar. Include access permissions.
Questions or accommodation requests? Contact us at [email protected]. We will try our best to respond to all inquiries.
• Please note: This is the ONLY avenue for contacting us about this role. If you DM us/contact us on social media, we cannot guarantee a response.
Self-Tape Video Prompts
In 3-5 minutes, please respond to all (5) below prompts:
1. Tell us a little bit about yourself
• Your name and pronouns
• Where you’re based (city + time zone)
• A sentence or two about what gives you life and brings you joy outside of work
• Years of experience in development *(You don’t need to list your whole résumé here.)
2. Tell us about a task or process that most people find boring, but that you genuinely enjoy doing well. You might share:
• Why it matters to you
• How you know when it’s been done right
• What breaks when it’s neglected
3. Imagine this scenario. You’re reviewing CRM data and notice that:
• Donation totals don’t match finance records
• Some fields are inconsistently filled out
• You’re not sure if the issue is user error, a system sync problem, or something else
Walk us through:
• What questions you would ask first
• What steps you’d take to investigate
• When you’d loop someone else in (and when you’d try to solve it yourself)
*There’s no single right answer. We’re listening for your reasoning.
4. This role involves a lot of email and relationship-based communication. Think about an email you’ve sent that had to be both kind and precise. Tell us:
• Who it was for
• What the stakes were
• How you chose your tone
• How you knew it worked
5. What’s a skill or responsibility you don’t have yet, but are excited to grow into? You might share:
• Why it interests you
• How you’ve started learning already
• What kind of support helps you grow best
We’re excited that you’re thinking of applying to Trans Lifeline! Trans Lifeline is a special place, it’s an organization made for us, by us, and we take our commitment to each other and this work seriously. We try to prioritize relationships over results while ensuring that we’re fulfilling our responsibilities to our community. We strive towards a liberatory edge where our values meet our practice, especially in uprooting white supremacy and anti-Blackness . We still have quite a bit of work to do around these areas to ensure that they aren’t just aspirational hopes, but a praxis we collectively work by.
We’re growing in a lot of areas, we’re a small org with a rich and complicated history, but this place is full of so many incredible people. People who bring a vast amount of experience in their areas of expertise, people who bring so much intention and care to this work, people who are here because we want to build ourselves out of a job here at TL. We want the world to shift irrevocably around us to be a world where we’re all free and can live long, full, safe, liberated lives.
