Desktop Support

AI overview

Provide 24/7 technical support for over 9000 users, including troubleshooting, maintenance, and IT procurement for a dynamic healthcare environment.

VAM Systems is currently looking for  Desktop Support Technician for our Bahrain operations with the following skillsets & terms and conditions:

Skills

  • Experience in health care sector will be added value.
  • 24/7 Support to all PCs with peripheral devices and for more than 9000 users.
  • Provide technical assistance to endusers regarding hardware, software, and network-related issues.
  • Support more than 9000 Employee.
  • Diagnose and troubleshoot problems with computers, printers, peripherals, and other IT equipment.
  • Install and configure desktop computers, laptops, and related hardware. Set up and maintain software applications, operating systems, and drivers.
  • Perform routine maintenance on desktops and laptops, including hardware upgrades and repairs.
  • IT Procurement and Vendor Management to related devices and equipment.

Skills & Qualifications

  • ITIL Foundation
  • Customer Service certificate
  • Communication Skills
  • Microsoft OS knowledge and troubleshooting skills.
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Terms and conditions

Joining time frame: (15 - 30 days)

 

 

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