Desktop Support Technician - Remedy or ServiceNow ticket systems

AI overview

Opportunity to support end users in a dynamic environment, ensuring operational continuity with strong knowledge of ticketing systems like Remedy or ServiceNow.

Qualifications:

·      Bachelor's degree or equivalent combination of education and experience

·      2-3 years of experience in field service support working with technology industry

·      Prior experience with end user services, information technology or related field

·      Strong knowledge of Windows Operating systems

·      Strong Knowledge of Office products

·      Knowledge of Remedy or ServiceNow ticket systems

·      Established laptop hardware experience

·      Understanding of mobile devices calendar and mail support for iOS and Android

·      Basic analytical and problem-solving skills

·      Experience working with printers, copiers, faxes, video conferencing, and other multimedia technology

·      Strong interpersonal skills to interact with clients and team members

·      Strong organizational and communication skills

·      Ability to work independently but also in a team environment.

Regards,

Mohammed ilyas,

PH - 229-264-4024 or text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com

All your information will be kept confidential according to EEO guidelines.

VTekis Consulting LLC provides complete solutions for Staff Agumentation, Recruitment Process Outsourcing, Contract Hiring, Direct Hire and Outsourced Solutions. Our goal is to deliver quality professional services to our clients not just to find someone to do a job, we match the right professional for your staffing needs and earning confidence through the proper assignment of people. This alignment of people and companies allows us to create opportunity. Most importantly, We don’t consider the process complete until we find the perfect fit. 

View all jobs
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Desktop Support Technician Q&A's
Report this job
Apply for this job