Desktop Support Engineer L1

AI overview

In this role, provide essential IT support, including application troubleshooting and hardware management, while configuring and maintaining Windows systems.

Role:- Desktop Support Engineer L1

Job Description

· The Desktop support Engineers shall provide assistance to the IT users.

· Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting.

· Management of user accounts and access controls to client data.

· Responsible for the implementation, support, administration and management of Windows 7

· Configuring Microsoft Outlook / Outlook Express.

· Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications

· Desktop/phone setup for projects


All your information will be kept confidential according to EEO guidelines.

Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).

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