Desktop Support Engineer L1

TLDR

Provide IT assistance including hardware/software installation, support for Windows 7 management, and configurations for Microsoft Outlook across multiple user environments.

Role - Desktop Support Engineer L1
Job Description

· The Desktop support Engineers shall provide assistance to the IT users.

· Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting.

· Management of user accounts and access controls to client data.

· Responsible for the implementation, support, administration and management of Windows 7

· Configuring Microsoft Outlook / Outlook Express.

· Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications

· Desktop/phone setup for projects


All your information will be kept confidential according to EEO guidelines.

Accion Labs is a global technology services firm that provides a comprehensive suite of product life-cycle services tailored to the emerging technology segment. They specialize in innovative solutions across areas like Cloud, AI, Big Data, and IT Operations Management, offering diverse engagement models from turn-key projects to professional staffing. Their focus on customer success and rapid-response delivery sets them apart in the competitive tech landscape.

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