Role : Desktop Management - Infrastructure Services (IS)

Location: Nashville, TN – Day 1 Onsite

Duration : 6 months

Competencies: Desktop Management - Infrastructure Services (IS) - 4-6+ years experience

Profile Need Location US, (Nashville, TN)

Role Description:

Must-Have:

Build and install PCs, telephone systems, wireless Networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards Provides advice and guidance to colleagues regarding incidents Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance Identify, log and resolve technical problems with software applications or network systems Identify potential changes and system improvements to present to senior team leaders for consideration and implementation Ensure that work is carried out within agreed service levels and in accordance with department guidelines Create, maintain, and distribute reports of progress to senior leadership Migrating servers from Windows XP to Windows 7 or higher platform Maintain client databases with up to date solutions and clear record of activities Explain and document technical issues in a clear way to clients Use call logging system to accurately record telephone requests

Diploma or Bachelors

All your information will be kept confidential according to EEO guidelines.