Deliver high-quality desktop support while managing the full lifecycle of Dash-managed end-user devices to enhance operational efficiency and security.
Network connectivity and VPN
Hardware and peripherals
SaaS application access
Experience managing device asset lifecycle and inventory controls
Strong problem-solving and troubleshooting skills
Ability to own processes end-to-end with minimal oversight
Clear and effective communication skills
Strong documentation habits and attention to detail
Ability to manage multiple priorities in a fast-paced environment
High level of integrity and commitment to security best practices
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary Range and Benefits:
The estimated salary range is $80,000 - $120,000. Salary is negotiable depending on experience and skills.
Our total rewards program is designed to support employee well-being and professional growth. We offer a competitive benefits package including a discretionary bonus, paid holidays, a 401(k), and comprehensive medical, dental, and vision coverage. Additional benefits include life insurance, short and long-term disability, Commuter FSA, Family Building Benefits, and more. All benefits are subject to eligibility requirements.
About us:
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.
ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
Learn more at https://iongroup.com/
ION Group builds innovative software solutions that enhance trading and workflow automation for the financial services industry. We serve a diverse clientele, including corporations, central banks, and financial institutions, providing them with high-value analytics and strategic consulting. Our emphasis on transformative technology positions us as a key player in the evolving landscape of finance.
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