Desktop and Network Support

Provides assistance installing, implementing, maintaining and upgrading internal information systems including network infrastructure, end-user workstations, servers and business system applications.  Responsibilities
  • Software and hardware installation
  • Workstation deployment and redeployment
  • System Backup and Data recovery operations
  • Security policy enforcement and maintenance
  • Support and administer third-party applications
  • Obtain and maintain DoD Secret security clearance
  • IT asset administration
  • Maintaining, Upgrading and Configuring Operating Systems
  • Resolve problems reported by end users
  • Basic network and server update and administration
  • Research and make recommendations on latest trends
  • Vendor interface and order placement/tracking
  • Requirements
  • Windows 10 Operating System
  • Windows Server 2012 and 2016
  • Windows PowerShell
  • Active Directory User, Computer, and Group administration
  • DNS and DHCP configuration
  • Group Policy Management
  • Folder sharing and permissions
  • Firewall and VPN administration
  • VOIP system administration
  • Networking and virtualization concepts
  • Great at organizing, prioritizing, and multitasking
  • Basic cybersecurity principles
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