Amar Bank
Desk Collection & Recovery
TLDR
Engage proactively with customers to ensure timely payments and build positive relationships while managing administrative tasks in a dynamic team environment.
Responsibilities
Calling customers before the due date as a payment reminder.
Calling delinquent customers after the due date as a payment demand.
Helping customers on payment services and explain about our financial services.
Maintaining good relationships with customers.
Doing administrative tasks related.
Ensure customers receive visits to collectors and warning letters with delinquent consumer conditions.
Requirements
Must possess at least a Diploma Degree.
Strong experience in the Desk Collection field (preferably in the banking/financial industry) would be an advantage.
Able to work under pressure, good interpersonal, and target oriented person.
Discipline and can work well both individually and as a team.
Amar Bank is a forward-thinking digital banking institution in Indonesia that offers a suite of fintech-based services, including savings, loans, and seamless money transfers. Distinctively recognized for its innovative digital lending platform, Tunaiku, Amar Bank is committed to leveraging technology to enhance the customer banking experience while setting a benchmark for modern banking solutions.
- Founded
- Founded 1991
- Employees
- 500+ employees
- Industry
- Banks