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Amar Bank

Desk Collection & Recovery

Jakarta , Indonesia
full-time

AI overview

Engage with customers through payment reminders and assist with their financial service inquiries while maintaining strong customer relationships.
Responsibilities
  • Calling customers before the due date as a payment reminder.
  • Calling delinquent customers after the due date as a payment demand.
  • Helping customers on payment services and explain about our financial services.
  • Maintaining good relationships with customers.
  • Doing administrative tasks related.
  • Ensure customers receive visits to collectors and warning letters with delinquent consumer conditions.
    • Requirements
  • Must possess at least a Diploma Degree.
  • Strong experience in the Desk Collection field (preferably in the banking/financial industry) would be an advantage.
  • Able to work under pressure, good interpersonal, and target oriented person.
  • Discipline and can work well both individually and as a team.
    • Amar Bank

    Amar Bank is a digital banking institution licensed and regulated by OJK, offering secure and reliable fintech-based primary banking services such as savings, deposits, lending, and transfers. With a focus on modern customer experience, Amar Bank is th...

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