Design Engineer I

Job Overview 

The Design Engineer I is an introductory presale engineering position, they will support the Design Engineer II in generating design proposals, assist in writing scopes of work along with creating detailed pre-sale design packages. The Design Engineer I will assist in ensuring the successful implementation of AV, IT, and network equipment in client projects, maintaining
high standards of quality and efficiency.

Responsibilities and Duties

• Assist in generating proposals and change orders within company guidelines. Ensure alignment with turnaround time, gross margin, labor hours, and system design standards.
  

• Contribute to writing scopes of work from a client perspective to set performance expectations.
  

• Create & modify sales documents for internal use. 
  

• Maintain and update project database.
  Report
  any issues related to projects such as discontinued products, improper markups, and missing labor hours.
  

• Act as a liaison with clients, sales, and project engineering to verify the intended wiring, design, layout, and appearance of individual components of the project.
  

• Proactively communicate with clients, general contractors, and other project stakeholders as needed to discuss technical aspects of projects, recording and monitoring total labor hours.
  

• Attend site walk-throughs when prompted, ensuring information is recorded in detail and updating documentation as applicable.
  

• Assist in the creation of initial project designs based on sales information and initial meetings with clients, architects, and builders.
  

• Work closely with the sales and design team to understand legacy systems and determine upgrade options.
  

• Communicate cross-functionally to gather information to execute proposals accurately and expeditiously, alerting management to potential delays.
  

Job Qualifications

• 2-4 years of experience in the sales, design, and/or support of AV projects, preferably in home automation.
  

• Demonstrated experience using AutoCAD, project management software and tools. Prior experience using ConnectWise, Bluebeam, and Visio
  is a plus.
  

• Experience interacting with stakeholders at all levels; strong communication skills.
  

• Demonstrated ability to self-motivate and follow-through.
  

• Attention to detail, strong organizational skills, the ability to meet tight deadlines, and the ability to multi-task conflicting critical requests.
  

• Ability to think both strategically and tactically to drive execution, comfortable with long-term planning and day-to-day progress tracking and execution.
  

• Solid grasp of customer success and ample experience developing client relationships and working directly with clients to find solutions.
  

• Demonstrated desire for continuous learning and improvement.