Deployment Strategist

TLDR

Join a mission-driven team to implement modern software solutions that drastically improve government services for communities across the U.S.

🏛️ About GovWell

We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.

GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 90%.

Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 30+ states serving millions of residents. The company has raised $10M in seed funding from Work-Bench and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch.

☀️ Why GovWell?

  • A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire

  • Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.

  • Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.

🌟 Who we’re looking for

A mission-driven generalist to help us implement new GovWell customers and ensure their long-term success.

This position is open to NYC-based candidates who can work 3+ days a week in person from our HQ in Manhattan. We have a primarily in-person culture and value being together in office for a substantial period each week, although the exact days and hours are flexible. This role requires travel up to 25%.

💻 What you’ll do

  • Help cities and counties across the United States to serve their communities better with modern software.

    • GovWell is the primary workspace and system of record for our users - government staff typically use it 8 hours a day, 5 days a week. Additionally, thousands of citizens use GovWell to access government services.

    • You will lead 3-6 month implementations of GovWell and ensure our customers’ long-term success by providing ongoing support.

    • As new customers start using GovWell, you’ll see the direct impact of your work when GovWell transforms their daily workflow.

  • Make an impact in an underserved, but societally important industry.

    • We deserve effective, transparent government, but the overwhelming majority of cities and counties lack the modern software necessary to deliver it. GovWell is changing that.

  • Learn how to build a company from the ground up.

    • As one our first 40 employees, you’ll see the entire startup journey. If you want to build your own thing someday, there’s no better way to learn.

  • Influence our product roadmap.

    • As the member of our team with the most direct relationship with our customers, our product/engineering team will rely on you to help them determine what customers need most and which features we should build.

🧠 Who you are

  • 3+ years previous experience with relationship management and complex project management

  • Evidence of scrappiness and work ethic, a “whatever it takes” mentality

  • A superb project manager with a strong attention to detail.

  • A fast learner who can grasp new concepts quickly.

  • A creative thinker who enjoys coming up with new ideas, not just following the standard playbook.

  • Motivated by having a positive impact in the world and passion for our mission of making government more effective.

  • Willing and able to travel up to 25% of the time and interface with customers in person.

  • Strong alignment with our Core Values.

💸 Compensation and benefits

  • Competitive salary

  • Meaningful equity

  • Up to 100% premiums covered for medical, dental, and vision insurance

  • Unlimited / flexible PTO

#LI-AC1

GovWell builds an AI-powered platform designed to transform how local governments serve their communities, focusing on modernizing complex services such as permitting and licensing. With a reach of over 3,000 critical processes across 29 states, GovWell is changing the game for local agencies and their constituents.

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Salary
$90,000 – $130,000 per year
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