Deployment Quality Assurance Analyst

About Us:

RetailNext is the global leader in brick-and-mortar retail analytics, tracking over a billion shopping trips annually across 100,000+ sensors worldwide. Our Aurora sensor combines edge-based video analytics, IoT, and AI to deliver real-time insights for Fortune 500 retailers across 100+ countries.

The Deployment Quality Assurance team ensures the accuracy and reliability of our analytic solutions for customers and partners. We work closely with service engineers and clients through multi-phased workstreams to validate data quality and optimize system performance.

Job Summary:

Identify issues and assure the accuracy of the data produced by our software meets our accuracy benchmark

Responsibilities:

• Auditing and adjusting various data sets and technologies
• Documentation of results for analysis and improvements

Skills:

• Ability to ensure traffic counting is done correctly, if it doesn't meet our standard troubleshooting to achieve standard (95%)
• Ability to work largely unsupervised

Knowledge:

• Have a moderate understanding of RetailNext software analytics and hardware
• Ability to effectively use tools for completing Audits (Audit Console, Gsuite, etc.)

Talents:

• Ability to accurately complete audits (by Retailnext standards)
• Ability to communicate effectively at all levels with peers/managers for escalation, feedback, etc.
• Completing all assigned audits on time within company SLAs.

What's it like to work here?

• Remote Work
• Work from anywhere for 90 days yearly
• Autonomy & Growth
• Flexible schedules, ownership, career investment
• Customer Obsessed: Everything we do is for our clients.

Perks & Benefits

• Best Self Allowance
• Annual stipend for personal growth
• Recharge Days (Monthly company-wide day off)