Deployment Quality Assurance Analyst

About Us:

RetailNext is the global leader in brick-and-mortar retail analytics, tracking over a billion shopping trips annually across 100,000+ sensors worldwide. Our Aurora sensor combines edge-based video analytics, IoT, and AI to deliver real-time insights for Fortune 500 retailers across 100+ countries.

The Deployment Quality Assurance team ensures the accuracy and reliability of our analytic solutions for customers and partners. We work closely with service engineers and clients through multi-phased workstreams to validate data quality and optimize system performance.

The Role:

We seek a detail-oriented Deployment Quality Assurance Analyst to audit and adjust analytic solutions across diverse data sets and technologies. Your work will directly impact the accuracy and reliability of insights delivered to retailers worldwide.

In this role, you will collaborate on:

• Auditing various data sets and technologies to ensure accuracy standards
• Working with customers and service engineers to identify and resolve issues
• Validating RetailNext analytics across multiple deployment scenarios

Responsibilities:

• Audit and validate RetailNext analytics using established quality standards
• Troubleshoot traffic counting issues to achieve standard accuracy pass rates
• Document results for analysis and continuous improvement
• Complete all assigned audits within company SLAs

Qualifications:

• Ability to accurately complete audits to RetailNext standards
• Strong communication skills for peer and manager collaboration
• Ability to work largely unsupervised and meet deadlines
• Experience with audit tools (Audit Console, SmartOps, GSuite)
• Familiarity with data collection systems and quality assurance processes

Why Join Us:

• Impact data accuracy for retailers across 100+ countries
• Work with diverse technologies and data sets
• Remote role with collaborative, small-team dynamics

What's It Like to Work Here?

• Remote-First Hybrid: Work anywhere + office access
• 90-Day Work Anywhere: Work from anywhere for 90 days yearly
• Autonomy & Growth: Flexible schedules, ownership, career investment
• Customer Obsessed: Everything we do is for our clients

Perks & Benefits

• Best Self Allowance: Annual stipend for personal growth
• Recharge Days: Monthly company-wide day off
• Career Growth: We invest in you