Department Manager - Strategic Partnerships (Payment Sector)

AI overview

Lead innovative financial partnership strategies to create cutting-edge payment solutions and track performance metrics while managing high-value co-funded campaigns.

1. Financial Partnership Strategy

Identify, develop, and maintain strategic alliances with banks, fintech companies, and other

financial service providers.

ㆍ Negotiate commercial agreements, including revenue sharing and joint investment models.

ㆍ Create innovative payment solutions such as co-branded credit cards, installment

programs, and digital wallets to enhance customer experience and loyalty.

ㆍ Ensure strict compliance with financial regulations and internal risk management policies.

2. Campaign Development & Growth

ㆍ Design co-branded campaigns with financial partners to increase purchase frequency and

retention among existing customers.

ㆍ Build and manage a stratagic annual campaign calendar, aligned with seasonal peaks and

business objectives.

ㆍ Integrate loyalty mechanics, such as point earn/burn, personalized rewards, and tier-based

benefits into campaigns.

ㆍCollaborate with Marketing, Loyalty, and Data teams to track campaign performance and

optimize based on analytics.

3. Fundraising & Co-Funding for Growth

ㆍ Secure external campaign funding from financial partners to support high-impact initiatives

ฺฺิㆍBuild compelling ROI-driven business cases to attract investment and increase partner co-

funding participation.

ㆍDevelop a structured framework for funding allocation and monitoring fund usage for

measurable results.

4. Performance Tracking & Reporting

ㆍ Define and track partnership KPls, ensuring accountability and transparency.

ㆍ Provide monthly and quarterly performance reports to senior management, with insights on

campaign impact, funding utilization, and future opportunities.

ㆍ Continuously evaluate partnership contributions to sales, retention, and loyalty metrics.

Requirements

Education

ㆍ Bachelor's degree in business administration, Finance, Marketing, or related field (master's

degree preferred).

Experience:

ㆍ 3+ years of experience in financial partnerships, business development, or campaign

management, ideally within retail, banking, fintech, or FMCG sectors.

ㆍ Proven track record in negotiating high-value financial partnerships and managing co-

funded campaigns.

ㆍ Experience with loyalty programs, credit card ecosystems, and customer engagement

platforms is highly desirable.

Skills & Competencies:

ㆍ Strong negotiation and stakeholder management skills with a collaborative mindset.

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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