Department Manager, Business Intelligence Center (PM & Analysis)

Suan Luang , Thailand
full-time

AI overview

Drive commercial performance through data-backed insights and business modelling while collaborating with cross-functional teams on strategic execution.

We are looking for a strategic and data-savvy Business Analyst to join the Business Intelligence Center (BIC). This role will play a key part in driving commercial performance and enabling enterprise transformation through data-backed insights, business modelling, and strategic execution support. You will work closely with cross-functional teams to bridge the gap between analytics and action, enabling smarter, faster decisions that shape the future of our commercial landscape.

Key Responsibilities:

Commercial Strategy Support

  • Analyze complex data sets to identify trends, patterns, and insights that inform business strategy
  • Evaluate sales, pricing, product, and customer data to uncover growth and margin improvement opportunities
  • Support category, pricing, and promotion strategies through data modelling and scenario planning
  • Build and validate business cases for new initiatives, including financial and operational impact

Transformation & Strategic Execution

  • Collaborate with transformation leads and stakeholders to translate strategic goals into actionable project plans
  • Map current-state processes, identify gaps, and recommend future-state solutions
  • Track the performance of transformation initiatives, ensuring KPIs and benefits are realized
  • Provide data-driven input into change adoption and organizational readiness plans

Business Intelligence & Reporting

  • Establish robust analytical frameworks and deliver insightful visual reports to support high-impact strategic decisions and drive meaningful business solutions
  • Design and maintain dashboards, reports, and presentations that support decision-making
  • Translate complex analytics into clear, executive-ready insights and recommendations
  • Work closely with data engineering and commercial teams to ensure consistent, accurate business metrics
  • Provide ongoing insights for continuous performance improvement across key business areas

Requirements

  • Bachelor's degree in Business, Economics, Data Science, or a related field
  • 3–6 years of experience in business analysis, commercial planning, strategy, or transformation
  • Strong analytical and quantitative skills, with experience using tools such as SQL, Power BI, Excel
  • Proven ability to translate data into business strategy and insights
  • Experience in retail, FMCG, consulting, or large-scale transformation environments is a plus
  • Excellent communication and stakeholder engagement skills, with a collaborative mindset

Benefits

  • Private Health Insurance
  • Provident fund
  • Vacation 16 days
  • Training & Development
  • Fixed bonus
  • Performance Bonus
  • free parking

Perks & Benefits Extracted with AI

  • Education Stipend: Training & Development
  • Health Insurance: Private Health Insurance
  • Vacation days: Vacation 16 days

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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