Delivery Manager

About Valiantys Join Valiantys and be part of something extraordinary! At Valiantys, we're not your typical Atlassian Platinum Solution Partner – we're the force behind awe-inspiring, game-changing solutions, meticulously designed for Atlassian's suite of software products. We're the pioneers in delivering cutting-edge team collaboration and productivity tools. Think of us as the rocket fuel that powers organizations, propelling them to unparalleled heights of success and efficiency! Now, envision yourself embarking on an exciting journey with Valiantys and Atlassian, where innovation knows no limits, and your contribution takes centre stage.   Job Summary We are looking for a Delivery Manager to lead our project delivery operations in France while contributing to delivery excellence across EMEA. If you thrive in fast-paced environments, love driving customer impact, and enjoy empowering teams, this role is for you. Purpose & Responsibilities Lead Delivery & Projects -Own delivery oversight for client engagements in France. -Ensure Statements of Work are clear, well-scoped, and aligned with our standards. -Support Project Managers with staffing, resource allocation, and risk management. -Step in to manage key projects when needed. Drive Client Satisfaction -Act as the main escalation point for clients and help secure smooth engagement execution. -Partner with Sales in France and EMEA as a Subject Matter Expert to shape and secure deals. -Ensure a consistent, high-quality client experience across all projects. -Monitor feedback and lead improvement initiatives to boost Client Net Score. Lead & Grow Your Team -Manage a team of Project Managers, set clear goals, and coach them to success. -Support hiring, onboarding, and continuous development. -Ensure -the team keeps up-to-date certifications, including Atlassian accreditations. Enable Delivery Excellence -Apply and uphold EMEA delivery standards and frameworks. -Partner closely with the Delivery Director France and act as deputy when required. -Collaborate with EMEA peers to harmonize best practices and optimize operations. Manage Financial Performance -Monitor project financials, resource forecasts, and margin performance. -Validate estimates and ensure projects remain on track and profitable. Contribute to Continuous Improvement -Lead or support internal initiatives to evolve tools, processes, and ways of working. -Bring forward ideas to enhance delivery quality, efficiency, and collaboration.   Your Team and Partners You’ll collaborate closely with: Delivery Director France (your line manager) Project Managers Consulting teams Sales (France & EMEA) Practice teams People & Culture, Finance, and Delivery Managers across EMEA.   Do you have what it takes to be our next Delivery Manager ? Experience in project or delivery management within Professional Services or tech environments. Strong communication, leadership, and problem-solving skills. Ability to manage multiple stakeholders and drive delivery excellence. Comfort working in an international, fast-moving environment. Fluent English; French is a strong asset. This role is based in Paris with offices in the 16th arrondissement. We offer a flexible hybrid working model, allowing you to balance time between office and remote work.   Why Join Valiantys? Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow. Sense. We’re committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions. Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career. Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life.   If you’re ready to lead with impact, drive consulting excellence, and shape the future of our practice, join us and make your mark at Valiantys!   Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to personal background, identity, or beliefs.