Delivery Manager - Digital

As a Delivery Manager in our Digital Delivery team, you will be accountable for the end-to-end delivery of complex, customer-facing digital initiatives across websites and mobile applications. You will act as a key delivery partner to our customers, working closely with their Project Managers, Programme Leads, QA leads, and business stakeholders to ensure clarity, alignment, and predictable outcomes.

You will bring structure and momentum to delivery by maintaining high-quality documentation, proposing and embedding effective delivery processes, and ensuring strong alignment across internal Product, Engineering, QA, and Delivery teams. This role also includes mentoring junior Project Managers as they grow into Delivery Manager roles.

Reporting to the Director of Digital Delivery, you will operate with a high degree of autonomy and accountability, representing Digital Delivery confidently in customer and senior stakeholder forums.

About the role

• Own end-to-end delivery of web and mobile app initiatives for customers, from planning through to release 
• Act as a primary customer-facing delivery lead, working with client-side Project Managers, Programme Leads, QA leads, and stakeholders 
• Maintain accurate, up-to-date delivery artefacts including plans, timelines, RAID logs, scope, and status reporting 
• Propose, implement, and continuously improve delivery processes across internal and customer teams 
• Work in close alignment with Engineering Managers, Product Managers, QA leads, and Business Analysts to ensure delivery readiness and shared understanding 
• Proactively manage risks, dependencies, and scope changes, escalating clearly and early 
• Facilitate effective delivery ceremonies, checkpoints, and governance forums 
• Mentor and coach junior Project Managers, supporting their progression into Delivery Manager roles 
• Ensure effective and consistent use of delivery tools including Wrike and Jira 
• Communicate clearly and confidently in writing and verbally, tailoring messages to technical and non-technical audiences

What success looks like 

• Delivery moves forward consistently, with momentum and clear next steps at all times 
• Decisions are made and acted on quickly, with minimal hand-holding or delay 
• Plans, documentation, and tools are kept up to date without being chased 
• Risks and blockers are surfaced early and actively resolved, not just logged 
• Customers experience confident, proactive delivery leadership 
• Web and mobile releases land on time without last-minute chaos 
• Junior Project Managers show visible progress through hands-on guidance, not theory

Requirements

About you

• At least 3 years experience as a Digital Delivery Manager or Senior Project Manager delivering customer-facing web and mobile solutions
• Strong experience working in Agile delivery environments using Scrum and or Kanban
• Demonstrated experience managing complex stakeholder groups, including customer Programme Leads and Project Managers
• Strong working knowledge of Wrike and Jira
• Experience partnering closely with Engineering, Product, and QA leadership
• Excellent written and verbal communication skills, with confidence leading customer-facing discussions
• Experience mentoring or coaching less senior delivery roles
• Experience delivering digital platforms at scale (preferred)
• Experience working with distributed or global teams (preferred)

This is a hybrid role with a home and office-based split, requiring regular weekly (2 days per week) attendance in the Cape Town office.

We are only considering applicants with an existing right to work in South Africa, without the need for employer sponsorship.

About Vista

Vista is a world-leading company that makes software for the cinema industry. Started in Auckland, New Zealand, over 25 years ago, we now serve cinemas, film distributors, and moviegoers worldwide.

Our HQ is in the City Works Depot in Auckland. We have offices and subsidiary companies in Sydney, Los Angeles, London, Amsterdam, Cape Town, Shanghai, Mexico City, and Kuala Lumpur. We use the latest technologies and offer a fun, agile and collaborative environment. We continue to innovate and build our reputation as one of the best Kiwi tech companies to work for.

Shared Standards

Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.

One Crew • We're a diverse team, in different places and functions, and we're at our best when we connect, help and collaborate

Shine a Light • We communicate openly, we explain the why, and we ask when we don't understand. We don't leave people in the dark

Make it Happen • We make good things happen as people and as teams through our focus on delivery

Chase Great • We challenge ourselves and each other to keep improving

Benefits

You will be supported to continually learn and improve your skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.

We have a range of benefits that include:

• Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day
• Annual volunteer day
• Employee Rewards and Benefits with Perkbox
• Medical Insurance / Medical Aid (after qualifying period)
• Employee Assistance Programme Service
• Paid Sick leave
• 5 days bereavement leave per year
• On-Site Breakfast Bar

If this sounds like you, get in touch to find out more

We value inclusivity celebrate diversity and are committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs or political opinion. This commitment is reflected in all our employment policies and procedures.