Delivery Lead-MarTech Projects

As the Delivery Lead for MarTech Projects, you will oversee the end-to-end delivery of marketing technology initiatives. Your primary responsibility will be to manage project execution, coordinate cross-functional teams, and ensure that all projects are delivered on time, within budget, and to the satisfaction of our clients. This role bridges the gap between technical delivery and client engagement, ensuring that strategic objectives are met through effective execution.

Key Responsibilities

• Project Management:
• Lead the planning, execution, and delivery of MarTech projects from inception to completion.
• Develop detailed project plans, allocate resources, and track progress against milestones and deliverables.
• Team Coordination & Leadership:
• Manage cross-functional teams, including technical, creative, and client stakeholders.
• Facilitate regular status meetings, risk assessments, and resolution sessions to ensure project alignment and address challenges promptly.
• Client Engagement:
• Serve as the primary point of contact for clients throughout the project lifecycle.
• Translate client requirements into actionable project tasks, ensuring alignment with overall business objectives.
• Quality Assurance & Continuous Improvement:
• Implement best practices and quality control measures to ensure successful project outcomes.
• Conduct post-project reviews to identify lessons learned and drive continuous improvement in project delivery processes.
• Budget & Risk Management:
• Monitor project budgets and timelines, proactively managing risks and mitigating issues that could impact delivery.
• Provide regular reporting and insights to senior leadership and clients.

Whilst you’ll will be employed by TMW Unlimited (an affiliate of Accenture Song), you’ll be working day-to-day as part of Accenture Song's Martech Team.
Please Note: Any offer of employment is subject to satisfactory BPSS checks

Requirements

Skills and Experience

• Proven Track Record:
• Substantial experience in project management or delivery, focusing on marketing technology projects.
• Technical Acumen:
• Strong understanding of MarTech platforms and digital transformation initiatives (experience with platforms like Adobe Experience Cloud, Salesforce Marketing Cloud, or similar is a plus).
• Leadership & Communication:
• Demonstrated ability to lead diverse and offshore teams and manage stakeholder relationships effectively.
• Excellent communication and interpersonal skills, with the ability to articulate complex concepts to non-technical stakeholders.
• Methodologies & Tools:
• Proficiency in Agile, Scrum, or other project management methodologies.
• Experience using project management tools (e.g., JIRA, Asana etc).

Other key requirements

• Certification in project management (PMP, PRINCE2, Agile certifications).
• Experience managing large-scale digital transformation programs.
• Prior exposure to consulting in a MarTech or digital agency environment.
• Engineering Background

Benefits

What we give…

We believe in the power of a strong culture that puts people and at the heart of everything we do. Our guiding principle is simple: Be the best you can be and the rest will follow.

You’ll have the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know.

Great benefits package, including:

• 25 days holiday (increasing year on year to max 30days)
• Christmas Closure, Birthday Day and Volunteer Day
• Flexible Bank holidays
• Flexible Hybrid working
• Pension, Life Assurance, Eye Tests, Flu Jabs
• Purchase Holiday, Taste Card
• Cycle to work and Electric Car Scheme

We have a calendar of social and charity events throughout the year, there’s always something going on.

Join us and join in. We make noise. We laugh. We share. We welcome new ideas and new people – including you.

Who are TMW Unlimited?

The TMW story is born out of the many successes we’ve created for our clients over the past 30 years, and now encompasses offices in London, Bristol and Reading, with clients all over the world.

We create ideas that move people.

We believe that ideas should work everywhere and that brilliant results are what really matter. We combine deep digital and advertising expertise, a strong heritage in CRM and award-winning creativity to make it all happen.

TMW is proudly part of UNLIMITED, a fully integrated agency group with human understanding at its heart. Through our Human Understanding Lab, we uncover behaviour-led insights that power performance and create a genuine business advantage for our clients.

UNLIMITED is part of the Accenture Song family, the world’s largest tech-powered creative group.

What we value…

Together, we put people first and believe our values make us who we are.

Give a Damn: We care about each other, our clients and our work. And this shines through everything we do.

Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better.

Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us.

Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us.

We are an Equal Opportunities employer and welcome applications from all sections of the community

As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.

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