Important Information
We are seeking an experienced and results-driven Delivery Lead to coordinare the end-to-end delivery of complex system solutions in an international environment. The ideal candidate will be responsible for guiding cross-functional teams, ensuring project success through effective stakeholder communication, Agile leadership and continuous improvement of delivery processes. Experience working in the IT, Banking, or Insurance sectors and a deep understanding of the Scrum framework are key to success in this role.
Responsibilities and Duties
Manage the full delivery lifecycle of complex system solutions, ensuring control over project scope, timeline, and constraints.
Define and agree on delivery approaches within the project team.
Manage relationships and communication with all stakeholders (internal and external).
Oversee and ensure adherence to Scrum practices, promoting team productivity and Agile values.
Take ownership of project risks and issues, driving visibility and resolution.
Lead efficiency improvements in project delivery processes.
Provide regular feedback and coaching to project team members.
Deliver progress updates to both internal stakeholders and clients.
Manage scope, schedule, and cost changes to maintain an accurate and accepted project plan.
Remove team impediments or support the team in resolving them.
Facilitate open discussions, decision-making, and conflict resolution.
Act as a liaison between project teams and management.
Foster close cooperation across roles and departments.
Protect the team from external disruptions, serving as a facilitator rather than a directive leader.
Minimum 5 years of experience in a Project Manager, Delivery Manager or Delivery Lead role.
Proven experience in delivering software services to international clients.
Proficiency in English, both spoken and written.
Strong interpersonal, facilitation, and coaching skills.
Ability to lead and influence cross-functional teams effectively.
Committed to the continuous development of individual and team capabilities.
Strong problem-solving skills and a results-driven approach.
Awareness of all phases of the software development lifecycle, including analysis, design, development, and testing.
Experience in the Financial Services industry is a plus.
Scrum Master certification is an advantage.
Deep understanding and hands-on application of Scrum theory, practices, and Agile methodologies.
Ability to work with diverse teams in a delivery-focused environment.
Demonstrated experience managing multiple priorities and stakeholder expectations.
Leadership & Influence – Ability to inspire, motivate, and guide teams toward successful outcomes.
Communication – Clear and confident communication with stakeholders at all levels.
Agile & Scrum Knowledge – Strong grasp of Agile principles, particularly Scrum and the ability to apply them practically.
Risk Management – Proactive identification and resolution of risks and issues.
Team Facilitation – Create a safe and productive team environment; facilitate ceremonies and collaboration.
Client Orientation – Focused on delivering business value and managing client relationships effectively.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
Encora specializes in delivering customized software engineering solutions and digital product development services to fast-growing technology firms, leveraging advanced technologies to foster innovation and growth across various industries.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Delivery Lead Q&A's