Who we're looking for
The Delivery Director is a senior leadership role accountable for driving delivery excellence across the organisation. This position leads the Project Management Office (PMO), resource scheduling, and delivery governance functions. The successful candidate will ensure projects are delivered to high standards of quality, predictability, and financial performance while maturing the PMO into a scalable, repeatable, and value-adding function.
What you'll be delivering
PMO Leadership & Development
- Grow, stabilise, and mature the PMO, creating a centre of excellence for project delivery.
- Define, implement, and maintain standardised delivery processes, frameworks, and governance models across all accounts.
- Collaborate with technical Practices to design and embed repeatable, standardised delivery plans for packaged service offerings.
- Introduce and enforce repeatable methodologies, promoting continuous improvement.
- Oversee project financial and scope management to ensure predictable outcomes.
- Drive adoption of quality assurance practices including health checks, risk management, and audits.
- Lead PMO hiring strategies to expand and scale the delivery organisation.
Resource Scheduling & Delivery Governance
- Manage the resource scheduling and allocation function for optimal utilisation.
- Partner with department leads to forecast demand and align staffing plans.
- Establish capacity planning models and maintain visibility of bottlenecks and requirements.
Commercial & Pre-Sales Support
- Partner with Sales and Commercial teams to ensure projects are scoped, deliverable, and profitable.
- Participate in bid reviews, solution shaping, and proposal development.
- Contribute to statements of work, estimates, and engagement governance.
Talent Development & PMO Apprenticeship Programme
- Lead the creation of a PMO Apprentice Scheme to recruit and develop junior delivery talent.
- Work with People & Culture to design training materials and mentoring structures.
- Promote continuous learning and capability development across the delivery organisation.
Strategic Leadership & Stakeholder Engagement
- Act as senior delivery authority, reporting PMO performance and project health to the executive team.
- Build strong internal and client relationships to ensure alignment and successful outcomes.
- Champion a customer-centric, delivery-first culture.
We think you'll be successful in this role if you have some of the following
- Proven experience leading PMO or Delivery functions in a technology-led environment.
- Extensive experience delivering complex technical and business change programmes for enterprise customers, ideally with global systems integrators (GSIs).
- Demonstrated experience creating, transforming, or optimising PMO operations.
- Strong understanding of project and programme management methodologies.
- Excellent financial acumen and project forecasting skills.
- Strong leadership and stakeholder management skills.
- Experience in building high-performing teams and developing early-career talent.
- Experience supporting sales cycles and shaping commercial propositions.
What we'll offer in return
In addition to a competitive salary, there are a number of benefits and perks we offer to say thank you for being a part of our journey:
- To be part of a Top 100 Best large Companies to work for
- Flexibility over where you work with our Winning from Anywhere® approach
- 25 days holiday
- Home working allowance paid monthly
- Winning from Anywhere® allowance to help your set up at home
- 24/7 GP at hand
- Immediate 24/7 access to an Employee Assistance Programme
- We’ll support you when you’re not well with our Company sick pay scheme
- 4x base salary life assurance
- Private health insurance
- Enhanced parental pay and leave, supporting you with those precious life moments
- Access to the Perkbox platform to help make your money go further
- Cyclescheme
- Electric car scheme
- And many more!
Disability Confident
Transparity have a proactive attitude when it comes to looking after the wellbeing and inclusion of all our employees. We promote equal opportunities through our recruitment process and a positive, inclusive culture across the business which we are proud of. We are diverse in our approach to recruitment and recognise that talent comes in all different forms. The diversity in our team is what helps our business work so well.
To find out more about our disability commitment please contact People & Culture or ask during the interview.
