Deli Manager

MACE Old Leighlin, Oldleighlin, Carlow, R93KX97 seek a Deli Manager to work in their store. 

Prior experience required 

CUSTOMER CARE

• To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

• Ensure products are served to customers in line with Food Hygiene Requirements

• Maintain knowledge of current in delisales and promotions

• Assist customers with queries regarding deli products

FOOD MANAGEMENT

• Ensure effective & compliant HACCP control systems are in place

• Ensure policies and procedures pertaining to fresh food are implemented and managed

• Ensure area operates within relevant legislation in terms of HACCP

• Ensure regular cleaning of deli area and equipment

• Ensure relevant protective clothing is provided and worn

• Ensure critical control points are identified and monitored

• Ensure systems in place for temperature checking and food hygiene

• Ensure corrective action put in place for critical control points

• Ensure the appropriate waste management records are maintained

• Ensure appropriate controls are in place for fresh and red meats

STOCK MANAGEMENT

• Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately

• Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock

• Ensure effective food management and waste systems are implemented, managed and updated appropriately

• Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)

FINANCE

• Managing budgets for the delicatessen area

• Ensure overheads are controlled and minimised where appropriate

• Ensure delicatessen sales are maximised

• Meet targets as agreed including the achievement of the required profit margin for the area

OPERATIONS

• Ensure delicatessen runs efficiently and smoothly

• Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock

• Plan for market changes and demands as they arise

• Ensure delicatessen promotions are managed appropriately

• Ensure consistent high levels of customer service are provided at all times

• Ensure all customer complaints are dealt with in the appropriate manner

• Take necessary action in deli improvements following customer complaints

• Ensure food preparation meets the required customer and hygiene standards

• Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines

• Ensure overall customer service levels within the area are maintained at the required standard

Requirements

• Excellent interpersonal and communication skills

• Excellent communication skills

• Numerical abilities

• The ability to work as part of a team

• The ability to use initiative

• Sound judgement with the ability to make decisions

• Self-motivated

• Good attention to detail