Join Team CARFAX as a Dealer Account Manager
Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026!
At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days a week in our London office subject to change with future business needs.
What you’ll be doing:
- Maintain, grow, and retain strong relationships while up-selling new products and services in a phone-based environment
- Provide top notch customer service and establish rapport with key decision makers
- Achieve monthly metric goals by driving growth with existing CARFAX dealers
- Increase customer awareness, engagement, and retention by sharing the value proposition of CARFAX products
- Collaborate with peers in the dealer business unit, sales, marketing, and finance to resolve issues and provide process improvements
- Demonstrate a strong work ethic by being a highly motivated self-starter
What we’re looking for:
- Customer service, relationship management and retention experience
- Exceptional communication & time management skills
- Goal oriented and results focused
- Ability to work independently and prioritize multiple tasks
- Ability to persuade & influence others through demonstrated product knowledge
- Experience with a CRM tool (Salesforce preferred)
- Spanish speaking is a plus but not required
What’s in it for you:
- Competitive compensation, benefits and generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k) / DCPP matching
- Annual bonus program
- Casual, dog-friendly, and innovative office spaces
Don’t just take our word for it:
- 10X Virginia Business Best Places to Work
- 9X Washingtonian Great Places to Work
- 10X Washington Post Top Workplace
- 3X St. Louis Post-Dispatch Best Places to Work
Vacancy Status:
This posting is for an existing vacancy.
Base Salary:
The anticipated base salary range for this position is $51,000 to $65,000 CAD annually. Final base salary will be determined based on geographical location, experience, and qualifications.
Benefits:
Join a company that values your total wellbeing. Carfax offers competitive compensation, comprehensive healthcare coverage, and the chance to make a meaningful impact in an industry-leading organization. Our benefit offerings can be found at:
CARFAX Careers.
