Dealer Account Manager

TLDR

Serve as the primary catalyst for growth across a rapidly expanding partner network, ensuring that dealers are equipped and inspired to achieve ambitious revenue targets.

Responsibilities:
  • Drive Partner Growth: Proactively manage a portfolio of existing and new partners to meet and exceed quarterly quota targets through strategic account planning.

  • Ensure High Dealer NPS: Ensure dealers have a world-class experience including onboarding, training, ongoing support, customer pipeline build and customer expansion

  • Sales and Technical Education: Deliver regular, compelling sales and technical training sessions to ensure dealers are experts in selling Burro

  • Strategic Liaison: Act as a critical link between dealers and Burro, collaborating closely with Customer Success Managers to ensure seamless technical support and high dealer satisfaction.

  • Evangelize Innovation: Lead the communication of new product launches, pricing changes and evolving Burro technical capabilities to keep partners updated on Burro’s rapid development cycle.

  • Mission-Critical Field Work: Travel as needed to conduct on-site dealer visits, assist with demos, and gather direct market feedback to refine our go-to-market strategy.

  • Enablement Content Creation: Partner with the Marketing team to develop high-impact dealer enablement tools, case studies, and localized content that help dealers sell to their customers.

  • Operational Excellence: Manage the end-to-end order processing for both new Burros and spare parts to ensure the dealer can sell to, deploy and service their customers.

  • Qualifications:
  • Bachelor’s Degree: preferably in Engineering, Marketing, Business, or a related technical field.

  • Strategic Sales Experience: 2-5 years of experience in technical B2B sales or account management, with a proven track record of hitting quota.

  • Channel Expertise: Understanding of channel distribution models and the ability to build high-trust, long-term business relationships.

  • Presentation Prowess: Excellent verbal and written communication skills, with the ability to translate complex robotics technology into clear ROI propositions for stakeholders.

  • Mobility: Willingness to travel up to 50% of the time for field work, tradeshows, and dealer support.

  • Technical Proficiency: Ability to quickly master sales tools (e.g., HubSpot) and technical software used to monitor fleet health.

  • Nice-To-Haves
  • Industry Experience: Prior experience specifically in Agricultural Robotics, Industrial IoT, or Precision Ag.

  • Category Creator Mindset: Experience scaling an early-stage startup or launching a disruptive new category in a traditional market.

  • Bilingual Skills: Fluency in Spanish is a significant advantage given our growing footprint in Latin America.

  • Fleet Management Background: First-hand knowledge of autonomous mobile robots (AMRs) or warehouse automation systems.

  • Perks
  • Competitive salary and benefits package (medical/dental/vision)

  • 401K Plan

  • Early-stage equity 

  • Unlimited PTO

  • Paid parental leave

  • RECRUITERS: We are not accepting agency resumes for this position. Please do not forward or submit resumes through our website or to any of our employees directly. Burro is not responsible for any fees related to unsolicited resumes from recruitment agencies.

    Benefits

    Equity Compensation

    Early-stage equity

    Health Insurance

    Competitive salary and benefits package (medical/dental/vision)

    401K Plan

    Paid Parental Leave

    Paid Time Off

    Unlimited PTO

    Burro builds robotic solutions tailored for the agriculture sector, addressing critical labor shortages by deploying autonomous machines that assist farmers in the field. Our technology is designed to enhance productivity and efficiency, making it easier for growers to meet demand while navigating a challenging labor landscape.

    View all jobs
    Salary
    $107,300 – $136,300 per year
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