Deal Desk Specialist

We are seeking a highly organized and detail-oriented Deal Desk Specialist to join our team. Reporting to our VP, Global Controller and working closely with our Deal Desk, Support and Channel Sales teams, you will be responsible for supporting the Deal Desk function in processing sales deals, handling client intake forms while ensuring data accuracy. You will also focus on process improvement and overseeing the deal structure for a subset of clients. 

As we increasingly implement automation across systems and processes over the next 12-18 months, this role will help manage that transition and at the same time take on a more expanded role in the Desk Desk environment, gaining valuable experience in a fast-paced, technology-driven environment. 

Location-specific information:

You will be based in Lisbon, with English as your working language. At Dashlane, we embrace a hybrid culture that combines the best of both worlds: the creativity and energy of in-person collaboration with the flexibility of remote work. Our model is designed to strengthen team connections while supporting individual productivity and work-life balance. To maximize collaboration, we come together in the office on Mondays, Tuesdays, and Thursdays, while Wednesdays and Fridays offer more flexibility for focused work.

At Dashlane you will:

• Assist in entering and updating sales data in Salesforce, Netsuite and Dashlane's own proprietary back-office systems 

• Coordinate with Channel Sales, Customer Experience and Accounting teams to ensure the accuracy and timeliness of invoicing and assist in collections and resolving any discrepancies 

• Help with the completion of client intake forms and review sales orders and contracts to ensure they meet company guidelines 

• Communicate with the Sales and Accounting teams to gather necessary information for deal processing 

• Assist with general administrative tasks and ad-hoc projects, as well as taking ownership of process improvement projects

• Increase understanding of sales processes and procedures through hands-on experience and training 

Requirements:

• 5+ year of work experience

We’re also looking for:

• Experience with Salesforce (Netsuite is a nice to have)

• Strong organizational skills and attention to detail 

• Good communication skills and willingness to ask questions 

• Ability to collaborate closely with Sales teams 

• An eagerness to learn and ability to work well in a team 

What Dashlane offers you:

• Flex Benefits - allocate a monthly amount to a pool of benefits
• Health insurance covered by Dashlane
• 5 extra vacation days each year, plus your birthday off
• Company wide well-being days (one per quarter)
• Equal Parental leave - up to 20 weeks fully paid leave, within the first year of birth or adoption
• Work schedule exemption - plan your work schedule in alignment with your manager
• Donation matching program -  Dashlane will match your donations to organizations driving positive impact in historically marginalized communities
• Access mental health services through Spring Health, available for you and your family members
• Team building & social events - weekly lunch in the office and monthly happy hour
• and much more