Database & Operations Specialist

We’re looking for a Data Operations Specialist to join our team supporting a U.S.-based client. The ideal candidate has strong technical and analytical skills, excellent attention to detail, and experience working with large datasets, CRM systems, and data quality processes.

Key Responsibilities

• Clean, validate, and standardize large datasets (names, addresses, emails, phone numbers)
• Manage and update CRM records (Blackbaud Raiser’s Edge NXT or similar)
• Perform data imports/exports and ensure data integrity across multiple systems
• Conduct data verification, deduplication, and record enhancement using online research
• Prepare and execute queries, reports, and exports for donor/member databases
• Document processes, maintain audit trails, and report data quality metrics

Requirements

Core Skills & Experience

• Advanced Excel/spreadsheet proficiency (VLOOKUP, XLOOKUP, Pivot Tables, Data Validation)
• Familiarity with CRM or database systems (Raiser’s Edge NXT preferred)
• Strong understanding of data structures, normalization, and field mapping
• Experience in data cleansing, reconciliation, and quality control
• Excellent written communication and documentation skills
• Prior experience with nonprofit or donor databases is a plus

Soft Skills

• High attention to detail and accuracy
• Strong problem-solving and time management
• Adaptable to multiple systems and feedback
• Comfortable working independently in a remote environment

Benefits

• We offer health insurance for contractors
• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.