Data & Technology Program Manager

The Employee Benefits Practice at Cottingham & Butler is seeking a Data & Technology Program Manager to lead the modernization of our systems, data infrastructure, and workflow automation. This role plays a critical part in building a more connected, efficient, and data‑driven organization. You’ll partner closely with technology teams, analysts, and operational leaders to integrate systems, improve processes, and support the adoption of emerging tools—including analytics platforms, cloud technologies, and AI solutions. If you enjoy solving complex problems, driving change, and shaping how data powers business performance, this role offers a meaningful opportunity to make an impact.

What You’ll Do:

Systems Integration & Data Strategy

• Partner with technology teams to design and implement connected data solutions across core business platforms.
• Lead integration and automation initiatives that create a single, reliable source of truth for client, policy, and financial data.
• Maintain data governance documentation, including data definitions, quality standards, and ownership models.
• Support reporting and analytics infrastructure to ensure secure, accurate, and timely access to data.
• Evaluate and pilot emerging technologies—including AI and automation tools—to enhance operational performance.

Process Improvement & Operational Efficiency

• Analyze and redesign workflows to eliminate manual processes and redundant data entry.
• Translate operational needs into system enhancements and technology requirements.
• Document workflows, data models, and accountability structures to ensure clarity and alignment.

Cross‑Functional Collaboration & Change Management

• Serve as the primary liaison between the Benefits Practice and internal technology teams.
• Participate in planning and governance discussions to ensure alignment with broader organizational technology standards.
• Support change management efforts by communicating project timelines, progress, and expectations across teams.

What We’re Looking For:

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field; or equivalent experience.
• At least 7 years of experience in data, analytics, or technology project management, ideally within insurance, financial services, or healthcare.
• Strong understanding of data architecture, system integration, and data governance principles.
• Proven project management and process improvement capabilities with a track record of driving operational efficiency.
• Advanced proficiency with reporting and analytics tools such as Excel and Power BI.
• Familiarity with SQL, cloud data environments, and related technologies.
• Excellent written and verbal communication skills, with the ability to influence stakeholders and support organizational change.
• Strong analytical, problem‑solving, and critical‑thinking abilities.
• Entrepreneurial mindset with the ability to design, lead, and execute strategic initiatives.