Data Service Engineer

AI overview

As a Data Service Engineer, you will monitor and manage data workflows, resolve operational issues, and support business users with data-related inquiries in a cross-functional environment.

We are looking for a highly responsible and proactive Data Service Engineer to ensure smooth operations across the company’s data ecosystem. This role plays a critical part in monitoring data workflows, resolving operational issues, supporting business users with data-related inquiries, and collaborating across multiple technical and business teams. The ideal candidate is detail-oriented, service-minded, and capable of working in a fast-paced, cross-functional environment.

Key Responsibilities

  • Monitor and manage data ingestion and ETL processes from various sources.
  • Continuously improve data operational processes and suggest solutions to recurring issues.
  • Write SQL queries to extract, validate, and manipulate data from databases.
  • Handle incident tickets and coordinate resolution by escalating to relevant domain teams.
  • Support business users by assisting with data extraction, validation, and ad hoc requests.
  • Investigate and resolve data-related issues or anomalies in collaboration with relevant teams.
  • Proactively report daily incidents and operation summaries to the team.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Statistics, or a related field.
  • Strong SQL skills and familiarity with relational databases.
  • Solid understanding of data lifecycle, data quality principles, and operational workflows.
  • Excellent attention to detail and analytical thinking.
  • Ability to communicate effectively with both technical and non-technical teams.
  • Self-motivated, with strong problem-solving and time-management skills.
  • Experience with ETL/ELT tools such as Azure Data Factory, Airflow, or Databricks.
  • Familiarity with cloud platforms (Azure, AWS) and data lakes/warehouses.
  • Experience with monitoring or visualization tools (Power BI).
  • Knowledge of scripting languages (e.g., Python) for automation or data manipulation.

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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