Data Privacy Specialist
TLDR
Manage sensitive privacy requests and ensure compliance with global regulations while enhancing operational workflows within the Data + Privacy Operations team.
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Own Privacy Request Handling: Manage and resolve user-initiated DSARs, data deletion requests, and other privacy-related inquiries end-to-end — from identity verification and data validation to case documentation and escalation to Match Group Privacy when required
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Ensure Regulatory Compliance: Process requests in alignment with global privacy regulations including GDPR, Brazil LGPD, and CCPA/CPRA, monitoring deadlines and maintaining consistent handling standards to mitigate legal, regulatory, and reputational risk
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Drive Cross-Functional Collaboration: Partner closely with Privacy, Legal, Data Engineering, and Security teams to investigate and resolve complex requests, escalating cases involving potential security breaches or regulatory complaints as needed
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Maintain Queue & Risk Management: Manage incoming DPS tickets while maintaining SLA compliance, prioritizing high-risk requests, and proactively flagging risks or backlogs to leadership
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Improve Operations at Scale: Identify opportunities to streamline workflows, improve tooling, and automate processes — while maintaining and updating internal knowledge bases and procedural documentation
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Contribute to Organizational Insight: Develop deep knowledge of internal data pipelines, privacy policies, and safety systems, and provide leadership with operational insights on trends, emerging risks, and process improvements
- 2+ years of experience in a user-facing role in privacy operations, trust & safety, risk operations, compliance, or data governance
- Familiarity with global privacy regulations including GDPR, LGPD, and CCPA/CPRA
- Experience handling sensitive or high-risk user requests with strong attention to detail
- Strong analytical and investigative skills with the ability to work cross-functionally with technical and legal stakeholders
- Excellent written communication and documentation skills
- Nice to have: Experience processing DSARs or regulatory privacy requests; familiarity with data systems or data retrieval workflows; background in Trust & Safety, customer escalations, or compliance operations; experience in a global technology or platform environment
Benefits
Learning Budget
Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
401(k) Matching
We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
Paid Parental Leave
100% paid parental leave (20 paid weeks for both birth and non-birth parents)
Match Group builds a diverse portfolio of dating apps, including industry leaders like Tinder, Hinge, and OkCupid, focused on fostering meaningful human connections. With a user base spanning the globe, Match Group delivers innovative technology solutions tailored to help people find love and build relationships in a safe and supportive environment. Their unique approach combines cutting-edge technology with a deep understanding of human interactions, making them a key player in the online dating space.
- Founded
- Founded 2009
- Employees
- 500+ employees
- Industry
- Internet Software & Services