Data Migration Specialist

AI overview

Drive customer success by transforming complex data into actionable insights through tailored onboarding and proactive support, all while collaborating with various internal teams.

About Buildout

Buildout is a family of CRE software products that help the best brokers to find, win, market, and transact properties to maximize their deal efforts and maximize wins. Our core belief is that successful commercial real estate is broker-led, but tech-enabled. That we play a critical role in maximizing the brokers time to focus on what they do best. As a result, Buildout has become the not-so-secret weapon for more than 150,000+ brokers and investors. Ultimately, we exist to serve the entire CRE industry and because of that unwavering focus, all the best brokers use Buildout. Learn more about who we are, what we do, and why we’re changing the face of CRE tech on our website: https://buildout.com/

The Opportunity

We’re hiring a Data Migration Specialist who will be the go‑to data expert to turn a customer’s complex export into clean and usable data in Buildout. You’ll partner with customers at pivotal moments across the customer journey—from pre‑sales scoping calls, to onboarding implementations, to the occasional post‑launch data request—ensuring customers start strong and stay successful. Your work translates messy spreadsheets into meaningful records, shortens time‑to‑value, unblocks implementations, and prevents churn.

This role is a unique blend of customer consultation and technical execution. You’ll spend time working directly with customers to guide them through their data journey, while also independently performing the data migrations that ensure their success.

How You’ll Contribute

  • You will play an active role in your customers’ onboarding journey by attending kick-off calls and ongoing check-ins, acting as the SME on data quality, and collaborating with internal teams to set customers up for success

  • You will facilitate the movement of Customer data from their own home-grown spreadsheets and other CRMs/systems into Buildout

    • Clean-up and manipulate customer data so it is ready for import

    • Schedule calls with customers as needed to review and clarify data

    • Import the data into the Buildout system

    • QA the data that was imported & deliver to customer

  • You will help to define the project scope, goals and deliverables to ensure both the Customer and internal teams are aligned

  • You will collaborate with other departments on behalf of your Customer to resolve issues and coordinate requests as needed

  • You will monitor your Customers’ progress to ensure their project stays on track and escalate potential blockers internally

What Makes a Great Candidate

  • You have experience migrating and/or importing data into a CRM (Salesforce experience preferred)

  • You are skilled in data manipulation using tools like Microsoft Excel, Google Sheets or .CSV files

  • You are passionate about working with customers directly and ensuring their success

  • You have clear, customer‑friendly communication and are able to explain technical topics simply and set expectations with confidence.

  • You have strong time management and organization skills to manage parallel customer requests and timelines

  • You have the ability to identify potential roadblocks and take initiative to swiftly resolve

  • Nice to have:

    • Experience working in a B2B SaaS organization

    • Experience with Atlassian (Jira & Confluence), and screen sharing tools

    • Experience in Commercial Real Estate (CRE) industry

We know there are great candidates who won’t check all of these boxes, and we also know you might bring important skills that we haven’t considered. If that’s you, don’t hesitate to apply and tell us about yourself.

Location: This is a fully remote role open across most of the US.

Compensation: The compensation range for this position is $65,000 - $75,000.

Reporting To: Jason Loeffler, our Senior Manager of Implementation

Perks & Benefits 

This program includes:

  • Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD,  life insurance, and telemedicine, and a wellness benefit of $400/year.

  • Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days

  • 401(k) with 4% company match and immediate vesting

  • A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff

  • Challenging problems to solve with a committed and supportive team who are invested in your growth and development

  • A wonderfully quirky culture where you’re encouraged to bring your whole self to work

Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. 

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information and we will consider your request. 

Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities.

For more information about our privacy practices please visit our Privacy Policy. By submitting your application, California residents consent to Buildout processing your personal information for the purpose of assessing your candidacy for this position in accordance of our Privacy Notice for Prospective California Employees.

Perks & Benefits Extracted with AI

  • Health Insurance: 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine
  • Inclusive culture: A wonderfully quirky culture where you’re encouraged to bring your whole self to work
  • Paid Time Off: Flexible PTO, 14 paid company holidays, paid parental leave, and give back days
  • Wellness Stipend: wellness benefit of $400/year
Salary
$65,000 – $75,000 per year
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