Data Entry Support Officer

Data Entry Support Officer (contract role)

Location: Clayton (onsite)
Hours: Full-time, Monday to Friday, 9:00am-5:00pm
Pay: $32.66 per hour + super
Duration: 3-months with strong chance of extension 

About Our Client

We are partnering with one of Australia’s most respected member-owned wellbeing organisations, with a proud history spanning over 180 years. They deliver meaningful health, financial, and care services aimed at improving lives and creating Real Wellbeing for their members and communities nationwide. 

The Opportunity

Our client is seeking a reliable and detail-focused Data Entry Support Officer to join their team on a fixed-term basis. This role is critical in ensuring the smooth management of opportunity and retention data across platforms like Salesforce and SharePoint, supporting operational processes, and maintaining data accuracy that underpins key business decisions. 

Key Responsibilities

• Remediate and update opportunity reports, ensuring timely assignment and data alignment across Salesforce and SharePoint
• Clean up overdue tasks and help standardise retention task processes
• Run weekly automated bot reports and maintain data accuracy for retention and opportunity records
• Provide operational support including shared inbox management and inbound call overflow support when required
• Collaborate with internal teams to identify and improve data processes
  
  

What You Bring

• Previous experience in data entry and administration, ideally with CRM systems like Salesforce
• Exceptional attention to detail and commitment to data accuracy
  
  
• Strong organisational skills with the ability to manage tasks and meet deadlines
• Comfortable managing inboxes and providing operational support
• Proactive attitude and ability to work independently and as part of a team
  
  

What’s On Offer

• Competitive hourly rate of $32.66 + super
• Immediate start with comprehensive 2-week training
• Full-time hours, Monday to Friday
• Contract duration of 3 months with a strong likelihood of extension
• The chance to work for a values-driven organisation making a positive impact in Australia