Data & Donor Management Specialist

Job Title: Data & Donor Management Specialist

Location: Remote

Position Overview:
We are seeking a detail-oriented and highly organized Data & Donor Management Specialist to oversee the accuracy, integrity, and efficiency of donor and participant data. This role plays a critical part in supporting fundraising operations, donor engagement, and leadership reporting by managing data across multiple systems and ensuring timely communication and follow-ups.

Key Responsibilities:

• Maintain accurate and up-to-date donor and participant records across Salesforce, Google Workspace, and QuickBooks.
• Perform regular data quality checks and implement quality control measures to ensure data accuracy and consistency.
• Develop, maintain, and improve automated systems and workflows to increase efficiency and reduce errors.
• Process donations, event registration fees, and pledge payments in a timely and accurate manner.
• Generate and send donor communications, including thank-you letters, tax receipts, and milestone acknowledgments.
• Prepare and send monthly invoices and actively follow up on open pledges.
• Track and report on fundraising progress and donor engagement metrics.
• Provide regular updates and insights to the Leadership Team to support decision-making.

Requirements

• Experience with Salesforce (SF) and Google Workspace (Docs, Sheets, Drive).

• Experience with QuickBooks is a plus.
• Familiarity with email tools such as GMass is an advantage; training will be provided if needed.
• Strong attention to detail and commitment to data accuracy.
• Excellent organizational and time-management skills.
• Ability to handle confidential information with professionalism and discretion.
• Strong written communication skills for donor-facing correspondence.

Benefits

• Part-time role
• Hours: 9:00 AM – 3:00 PM (EST)
• Days: Monday to Thursday
• Weekly pay