Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.
A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.
Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.
Key Accountabilities
Operations & Monitoring
Perform routine monitoring of data center systems including power, cooling, and environmental conditions
Conduct scheduled facility walkthroughs and inspections, documenting findings and escalating abnormalities
Monitor alarms and alerts through BMS, EPMS, and DCIM platforms
Assist with shift handovers and operational logs
Electrical & Mechanical Support
Support basic electrical and mechanical tasks under supervision
Assist with UPS, generator, ATS/STS, and HVAC monitoring
Support IT equipment racking and cabling activities
Maintenance & Work Execution
Assist senior technicians with preventive and corrective maintenance
Follow approved MOPs, SOPs, and EOPs
Manage work orders in CMMS systems
Safety & Compliance
Follow LOTO, PPE, and electrical safety procedures
Participate in safety training and incident reviews
Documentation & Communication
Maintain accurate logs and inspection records
Escalate issues following site protocols
Learning & Development
Participate in training and qualification programs
Develop understanding of redundancy and risk management
Required Qualification
High school diploma or equivalent
Basic understanding of electrical or mechanical systems
Strong attention to detail and willingness to learn
Basic computer skills
Preferred Qualifications
Associate degree in technical field
Entry-level experience in data center or critical facilities
Familiarity with UPS, generators, HVAC, or structured cabling
Physical & Work Requirements
Ability to lift up to 50 lbs
Ability to work shifts, nights, weekends, and holidays
Comfortable working in mission-critical environments
Core Competencies
Safety-first mindset
Reliability and accountability
Team-oriented with strong communication skills
Curiosity and continuous improvement mindset
Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.
The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.
The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.
The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
