Data Center Operation Technician, L3

AI overview

Support the company's growth by managing the lifecycle of hardware fleets in hyperscale datacenters, ensuring systems are scalable and reliable.

About Fluidstack

At Fluidstack, we’re building the infrastructure for abundant intelligence. We partner with top AI labs, governments, and enterprises - including Mistral, Poolside, Black Forest Labs, Meta, and more - to unlock compute at the speed of light.

We’re working with urgency to make AGI a reality. As such, our team is highly motivated and committed to delivering world-class infrastructure. We treat our customers’ outcomes as our own, taking pride in the systems we build and the trust we earn. If you’re motivated by purpose, obsessed with excellence, and ready to work very hard to accelerate the future of intelligence, join us in building what's next.

About the Team

The Datacenter Operation team supports the company's fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end to end lifecycle of hardware fleet, providing various infrastructure solutions and services ensuring that they are scalable and are reliable.

Responsibilities

  • Install, deploy and support the configuration of server and network gears.

  • Work within rotating shifts or hold on-call pager to meet 24/7 SLAs.

  • Replace server and network device parts as needed while maintaining asset accuracy.

  • Assist network troubleshooting with cabling diagnosis and replacement

  • Maintain high system reliability by prioritizing and resolving tickets efficiently, support escalation from lower layer technicians.

  • Manage incident as the first responder onsite while getting support from SMEs of datacenter engineering and infrastructure domains.

  • Provide onsite services to support many other initiatives and continually maintain positive and collaborative working relations with customers, partner teams, vendors, and internal stakeholders.

Basic Qualifications

  • Server Hardware Troubleshooting experience, including server booting (POST, BIOS, PXE, IPMI, BMC etc.)

  • Network protocols (TCP/IP, Ethernet), and network hardware (console, copper/fiber cabling, switches, routers) knowledge.

  • Linux Administration knowledge.

Preferred Qualifications

  • Direct experiences working with GPU servers, H100, B200, GB200 etc.

  • Diploma or Professional Certification in Electrical Engineering, Mechanical Engineering, or relevant discipline.

  • A high level of agility with the ability to prioritize work and stay organized in a complex, fast-paced environment with high ambiguity.

  • Vendors, projects, or program engagement experience.

  • Strong verbal and written communication skills with attention to clarity and detail.

Salary & Benefits

  • Competitive total compensation package (salary + equity).

  • Retirement or pension plan, in line with local norms.

  • Health, dental, and vision insurance.

  • Generous PTO policy, in line with local norms.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Perks & Benefits Extracted with AI

  • Health Insurance: Health, dental, and vision insurance.
  • Paid Time Off: Generous PTO policy, in line with local norms.
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